
Cleaning Services Director
8 hours ago
Cleaning Services Manager
About the Role:The Cleaning Services Manager is responsible for maintaining a clean and well-stocked environment, ensuring cleanliness in guest rooms, floors, and hallways. They ensure that all guestroom standards regarding setup and cleanliness are consistently maintained at a high level, following policies and procedures.
Key Responsibilities:- Drive Quality Assurance towards industry standards.
- Allocate and coordinate teams in early and late shifts.
- Ensure smooth operations and impeccable guest rooms with attention to detail.
- Inspect guest rooms and suites.
- Provide regular training to the team.
- Manage cleanliness of storage areas.
- Handle guest requests and complaints to ensure satisfaction.
- Communicate effectively with colleagues and other departments.
- Review processes and suggest improvements.
- Supervise laundry and pressing services.
- Complete relevant administrative tasks.
- Participate in projects and special assignments.
- Conduct team briefings and meetings.
- Manage flower ordering and purchasing requests.
- Delight guests and colleagues.
- Manage lost and found items.
- Learning & Development: We craft tailored learning programs to support your growth at every career stage.
- MOstay: Enjoy complimentary nights and attractive rates on rooms worldwide, supporting your work-life balance.
- Health & Colleague Wellness: We offer various health benefits and wellness programs globally.
- Retirement Plans: We provide different retirement plans based on your service length and role.
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