
Sales and Operations Leader
17 hours ago
We are looking for a highly motivated and experienced Sales Manager to join our GI International team.
About the JobThis is a unique opportunity to lead our office services team and drive business growth, manage operations, and deliver exceptional customer service.
The ideal candidate will have a strong background in sales, marketing, and customer service, with experience in self-generation of new business leads, excellent account management skills, and a proven ability to motivate teams to consistently deliver high performance.
Responsibilities- Develop and implement sales strategies to drive revenue growth and maximize service revenue.
- Manage the renewal process to retain customers at a profitable margin.
- Recruit, induct, train, manage, motivate, lead and develop a centre team.
- Ensure customer satisfaction and retention metrics are met.
The Sales Manager will be responsible for driving business growth, managing operations, and delivering exceptional customer service.
Requirements- Sales/Marketing:
- Proven track record of generating profitable new business through prospecting and enquiry handling.
- Excellent account management skills and ability to drive revenue growth.
- Ability to effectively manage leads and continuously update CRM throughout the sales process to close of deal.
- Experience in P&L management and ability to drive revenue growth.
- Ability to effectively manage the renewal process working to retain every customer at a profitable margin.
- Ability to maximise occupancy and profitability of the centre by proactively managing customers' expansion requirements.
- Strong customer service focus and ability to meet customer satisfaction and retention metrics.
- Ability to effectively manage customer relationships and deliver exceptional customer service.
- Proven leadership skills and ability to set clear performance expectations for each team member.
- Ability to hold team members accountable for results.
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