Client Experience Coordinator

3 days ago


Muscat, Muscat, Oman dubizzle Oman Full time

Dubizzle Oman has a unique distinction among leading classifieds brands in the Middle East and Pakistan.

We are committed to connecting millions of users across the region, providing the best online search experience.

We seek a skilled Sales Support Specialist to join our team in Oman.

This role is critical in enhancing client satisfaction and driving business growth through administrative and operational tasks.

The successful candidate will be responsible for:

  • Setting up client meetings and maintaining schedules
  • Supporting account management by ensuring accurate client data is tracked and communicated
  • Identifying potential upgrade opportunities available with our current client pool
  • Guiding clients in package utilization to maximize their experience with Dubizzle
  • Conducting client training sessions to ensure effective use of our products and services
  • Managing and organizing sales leads, ensuring timely follow-up and documentation
  • Providing regular reports and updates to the sales team on performance metrics
  • Maintaining strong communication with clients to address inquiries and resolve issues

Requirements:

  • Bachelor's degree preferred
  • Minimum 1-2+ years of experience required
  • Prior experience in a sales support, training, or administrative role a plus
  • Strong command on Microsoft Excel
  • Understands sales lifecycle & account management
  • Excel and PowerPoint proficiency a must
  • Strong negotiation and organizational skills
  • Excellent communication and interpersonal abilities
  • Proficiency in CRM systems and Microsoft Office tools

Benefits:

  • High-performing and fast-paced work environment
  • Comprehensive Health Insurance
  • Rewards and recognition
  • Learning & Development


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