Guest Experience Coordinator

1 day ago


Muscat, Muscat, Oman 21c Museum Hotels Full time

We are seeking a skilled and enthusiastic Guest Experience Coordinator to join our team at 21c Museum Hotels. As a key member of our front desk team, you will be responsible for delivering exceptional experiences for our guests, from check-in to departure.

About the Position

In this role, you will be the primary point of contact for our guests, handling room assignments, answering queries, and resolving any issues promptly. Your ability to think creatively and come up with innovative solutions to enhance the guest experience will make you stand out as a valuable asset to our team.

Responsibilities:
  1. Greet and check-in guests, responding to requests and settling accounts while providing exceptional service
  2. Take initiative to add a personalized touch to every guest's stay
  3. Promote our hotel facilities, identifying opportunities to enhance a guest's experience through up-selling
Requirements:

We are looking for someone who is highly motivated, service-focused, and able to work effectively as part of a team. Prior experience working with Opera or a related system is desirable, and fluency in English is essential. If you have a passion for delivering exceptional customer experiences, we encourage you to apply.



  • Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    About Crowne PlazaCrowne Plaza is a global hospitality brand that provides premium hotel experiences. We offer a unique blend of comfort, convenience, and exceptional service to our guests.We are committed to creating memorable emotional connections with our guests and colleagues alike. Our 'Dare to Connect' service style is designed to make every guest feel...


  • Muscat, Muscat, Oman Hyatt Hotels Corporation Full time

    We are recruiting for a Guest Experience Coordinator to join our team at Hyatt Hotels Corporation.Job Title: Housekeeping Coordinator - OMANI NATIONAL ONLYAs a key member of our team, you will be responsible for ensuring the efficient operation of our department. This involves leading daily housekeeping activities, maintaining room keys and auxiliary locks,...


  • Muscat, Muscat, Oman 21c Museum Hotels Full time

    Join Our TeamAt 21c Museum Hotels, we strive to create an exceptional experience for our guests and employees alike. As a Front Desk Agent, you will have the opportunity to work in a dynamic and creative environment, collaborating with a talented team to deliver outstanding service and results.Key AccountabilitiesFront Desk Operations: Ensure seamless front...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    At Mandarin Oriental Hotel Group Limited, we pride ourselves on creating unforgettable guest experiences. As a Hotel Experience Coordinator at Mandarin Oriental, Muscat, you will play a crucial role in ensuring that every guest feels welcome and valued throughout their stay.Your primary responsibility will be to coordinate and implement hotel activities and...


  • Muscat, Muscat, Oman Mandarin Oriental Full time

    Mandarin Oriental Hotel Group seeks a skilled and friendly Front Office Agent to join our team at Mandarin Oriental Muscat. The hotel features a one-of-a-kind ballroom with breathtaking views of the Arabian Sea.In this role, you will be responsible for managing front office operations, including guest relations, billing, and reporting.Your key...


  • Muscat, Muscat, Oman CP - Muscat OCEC (MSCCP) Full time

    Company OverviewCrowne Plaza Hotels & Resorts is a leading hospitality brand with a presence in Oman, Muscat. We are committed to providing exceptional service to our guests and fostering a culture of trust and acceptance.


  • Muscat, Muscat, Oman Ihgarmyhotels Full time

    IHGarmyhotels is looking for a skilled Guest Experience Manager to join our team. In this role, you will be responsible for ensuring that all guests have an exceptional experience during their stay at our hotel.Responsibilities:Welcome guests upon arrival and provide them with a personalized experienceAssist guests with any questions or concerns they may...


  • Muscat, Muscat, Oman 21c Museum Hotels Full time

    Our Ideal CandidateWe are seeking a highly motivated and experienced Front Desk Agent to join our team at 21c Museum Hotels. If you have a passion for delivering exceptional guest experiences, excellent communication skills, and a strong attention to detail, we encourage you to apply.Responsibilities:Guest Service: Provide prompt and courteous service to all...


  • Muscat, Muscat, Oman Marriott International Full time

    Position SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Luxury Hotel Experience Coordinator. In this role, you will play a key part in ensuring that our guests have an exceptional experience at our hotel. Your main responsibility will be to deliver a wide range of services that meet and exceed our high...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    About This RoleThis is an exciting opportunity to join the team at Mandarin Oriental, Muscat as a Luxury Server. As a member of our food and beverage team, you will be responsible for delivering exceptional service to our guests, handling special requests, and maintaining a clean and organized workstation. You will have the opportunity to work in a...


  • Muscat, Muscat, Oman Grand Hyatt Muscat Full time

    As a Guest Experience Leader at Grand Hyatt Muscat, you will oversee daily operations and ensure seamless service for our discerning clientele.We're looking for a passionate and dynamic leader with a keen eye for detail, strong operational expertise, and a commitment to excellence in service.Your responsibilities will include:Efficiently managing VIP and...


  • Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    In this role as Hotel Guest Experience Manager, you will be responsible for delivering exceptional service to our hotel guests. This includes addressing their inquiries, resolving any issues that may arise, and ensuring they have an enjoyable stay. Your goal will be to create a positive impression of our hotel and encourage guests to return in the future.Key...


  • Muscat, Muscat, Oman Mandarin Oriental Full time

    Become Part of Our TeamAs a Restaurant Server at Mandarin Oriental, you will enjoy a fast-paced and dynamic work environment, collaborating with colleagues to provide exceptional service to our discerning guests. We offer a comprehensive training program, opportunities for career growth, and a competitive compensation package.


  • Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    About UsIHG Hotels & Resorts is a global leader in hospitality, committed to creating unforgettable experiences for our guests. Our mission is to welcome everyone and foster inclusive teams where differences are celebrated.Our Values:Inclusive culture: We celebrate diversity and promote a sense of belonging among colleagues.Collaboration: We encourage open...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    We are looking for a highly skilled Residences Concierge Expert to join our team in Muscat, where you will be responsible for delivering exceptional service to our guests and residents.As a key member of our team, you will work closely with all departments to ensure seamless service delivery and provide personalized experiences that exceed our guests'...


  • Muscat, Muscat, Oman Mercure Muscat Hotel Full time

    Key Responsibilities:Safety & SecurityEnsure the safety and security of all hotel guests, staff, and property throughout the night.Perform regular checks of the hotel's premises to identify and mitigate any security risks or hazards.Communication:Liaise with other departments (e.g., Housekeeping, Security, Engineering) to ensure smooth operations...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    We are seeking a highly motivated and experienced professional to join our team as a Night Supervisor at Mandarin Oriental Hotel Group Limited.The ideal candidate will have a strong passion for delivering exceptional guest service, leading high-performing teams, and driving operational excellence in a fast-paced environment.ResponsibilitiesLeadership and...


  • Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full time

    About Wyndham Hotels & Resorts EMEAWe are a leading hospitality company with a long history of providing exceptional service to our guests. Our mission is to deliver a memorable experience to every guest, every time.Job DescriptionWe are seeking a highly motivated and experienced Receptionist to join our team at one of our GCC locations. As a key member of...


  • Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full time

    Job DescriptionThis Front Desk Team Lead role at Wyndham Hotels & Resorts EMEA involves leading by example, providing exceptional customer service, and driving results-driven performance.Main ResponsibilitiesTeam Leadership: Motivate and guide the front desk team to achieve exceptional service standards.Service Quality Assurance: Consistently deliver...


  • Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full time

    Key Responsibilities:As a Receptionist / Local - GCC at Wyndham Hotels & Resorts EMEA, you will be responsible for providing exceptional guest service and ensuring that our guests have an enjoyable stay. Key responsibilities include:Responding to guest inquiries and resolving issues in a timely and professional manner.Providing accurate and up-to-date...