
Technical Service Engineer
4 days ago
**Job Role:**
We are seeking a highly skilled Technical Support Engineer to join our team. As a key member of our support staff, you will be responsible for providing excellent customer service by resolving technical issues in a timely and professional manner.
Key Responsibilities:
- Support sales teams during pre-sales meetings and conduct demos as needed
- Provide after-sales customer support for hardware and software installation, troubleshooting, and training
Requirements:
- Strong communication and people skills with the ability to understand customer needs
- Effective communicator both internally and externally
- Quick decision-making skills
- Computer/IT engineer with at least 2-3 years of experience in IT customer support
- Knowledge of IT hardware systems and devices
- Knowledge of IT software
- Strong communication skills
- Result-oriented
- Arabic knowledge is an advantage
Working Environment:
Candidates based in Oman only.
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