Technical Service Engineer

4 days ago


Muscat, Muscat, Oman beBee Careers Full time

**Job Role:**

We are seeking a highly skilled Technical Support Engineer to join our team. As a key member of our support staff, you will be responsible for providing excellent customer service by resolving technical issues in a timely and professional manner.

Key Responsibilities:

  • Support sales teams during pre-sales meetings and conduct demos as needed
  • Provide after-sales customer support for hardware and software installation, troubleshooting, and training

Requirements:

  • Strong communication and people skills with the ability to understand customer needs
  • Effective communicator both internally and externally
  • Quick decision-making skills
  • Computer/IT engineer with at least 2-3 years of experience in IT customer support
  • Knowledge of IT hardware systems and devices
  • Knowledge of IT software
  • Strong communication skills
  • Result-oriented
  • Arabic knowledge is an advantage

Working Environment:

Candidates based in Oman only.



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