Restaurant Leader – High-Quality Food

6 days ago

Muscat, Muscat, Oman beBee Careers Full time

The ideal candidate for this role will have extensive experience in managing a restaurant's day-to-day activities, ensuring high-quality food, excellent customer service, and efficient operations.

Key Responsibilities
  • Operational Management:
    • Ensure seamless day-to-day restaurant operations.
    • Prepare and present high-quality pizzas and menu items consistent with company standards.
    • Comply with food safety and hygiene regulations, adhering to health and safety standards.
    • Effectively manage inventory, ordering, and stock control to minimize waste and optimize food costs.
    • Implement and enforce operational policies, SOPs, and quality control measures.
  • Customer Service and Experience:
    • Foster exceptional customer service by training and leading staff to exceed guest expectations.
    • Address and resolve customer complaints or issues promptly and professionally.
    • Maintain a welcoming, clean, and family-friendly atmosphere in the restaurant.
  • Staff Management:
    • Recruit, train, and supervise restaurant staff to create a motivated and productive team.
    • Schedule shifts and delegate tasks effectively to maximize efficiency.
    • Conduct performance evaluations, provide coaching, and implement staff development programs.
    • Monitor restaurant expenses and sales performance to meet revenue and profit goals.
    • Optimize labor and food costs while maximizing efficiency.
    • Ensure accurate cash handling, POS system management, and daily financial reporting.
  • Marketing and Promotions:
    • Drive traffic and increase sales through local marketing efforts.
    • Implement promotional campaigns, special offers, and seasonal menu changes.
    • Engage with customers through social media and feedback programs.

Qualifications and Experience:

A minimum of 3-5 years of experience in restaurant management, preferably in a pizza or fast-casual dining environment.

Diploma or degree in hospitality management, business administration, or a related field is an asset.

  • Strong leadership, communication, and problem-solving skills.
  • Knowledge of food safety standards (HACCP, local health regulations).
  • Ability to work under pressure in a fast-paced environment.
  • Proficiency in restaurant management software, POS systems, and inventory control.

Work Conditions:

  • This role requires physical activity such as standing, walking, and lifting light weights.

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