Customer Experience Ambassador

7 days ago

Ad Dakhiliyah, Oman beBeeFoodService Full time

We're seeking a dedicated and customer-focused Food and Beverage Concierge to join our team.

The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch service to our guests.

About the Role
  • This is an exciting opportunity for someone who is passionate about delivering exceptional guest experiences and building strong relationships with our customers.
  • As a key member of our F&B team, you'll be responsible for ensuring that all aspects of food and beverage service are delivered to the highest standards.
  • You'll work closely with colleagues to ensure seamless delivery of services and exceed guest expectations at all times.
Key Responsibilities
  • Guest Service: Greet guests warmly, take orders accurately, and deliver food and beverages promptly.
  • Teamwork: Collaborate with colleagues to achieve common goals and objectives.
  • Quality Control: Ensure high-quality food and beverages are served to guests, maintaining a clean and safe environment.
  • Communication: Respond to guest inquiries, resolve issues promptly, and maintain effective communication with colleagues and management.
What We Offer
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
Requirements
  • Previous experience in a similar role or related industry.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Familiarity with hospitality software and systems.
Benefits
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
Other Information
  • This is a full-time position.
  • Availability to work varied shifts, including weekends and holidays.
  • Flexibility to adapt to changing priorities and deadlines.

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