Front Office Associate

1 week ago


Fujayrah, Oman Fujairah Rotana Resort & Spa Full time

Fujairah Rotana Resort & Spa seeks an ambitious and dedicated Bellboy to join our Front Office team.

This role is ideal for someone who takes pride in delivering outstanding customer experiences, staying organized, and ensuring seamless communication with colleagues across various departments.

Key Responsibilities:

  1. Welcoming guests warmly upon arrival and throughout their stay.
  2. Collaborating effectively with fellow team members to guarantee efficient service delivery.
  3. Engaging with guests and maintaining awareness of their needs and preferences.
  4. Managing luggage transfer efficiently between check-in and check-out processes.
  5. Reliable handling and distribution of messages, packages, and mail for guests and staff.
  6. Timely newspaper delivery to guest rooms.
  7. Prompt messaging and essential item delivery with attention to detail.
  8. Maintaining impeccable housekeeping standards in the concierge area and storage space.

**Ideal Skills & Experience:**

A suitable candidate should hold a hospitality-related qualification, exhibit excellent English communication skills, and demonstrate genuine enthusiasm for delivering top-notch service.

**Competencies We Seek:**

We seek individuals who embody a customer-centric attitude, foster strong interpersonal relationships, and excel in teamwork and adaptability.



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