Italian Coffee Shop General Manager

7 days ago


Muscat, Muscat, Oman Green Umbrella Recruitment Full time

Key Responsibilities:

  1. Operational Management:
  • Oversee daily operations of all restaurant locations, ensuring efficiency and quality service.
  • Implement operational policies and procedures to optimize restaurant performance.
  • Ensure adherence to health, safety, and hygiene standards.
Financial & Business Performance:
  • Develop and manage budgets, financial forecasts, and cost control strategies.
  • Analyze sales data and implement strategies to increase revenue and profitability.
  • Monitor inventory management to minimize waste and maximize cost-effectiveness.
Customer Experience & Brand Management:
  • Maintain high standards of customer service and ensure a consistent brand experience.
  • Address customer feedback and implement measures for continuous improvement.
  • Work on marketing strategies to promote the brand and attract more customers.
Team Leadership & Human Resources:
  • Recruit, train, and manage restaurant managers and staff.
  • Motivate and develop teams to enhance performance and engagement.
  • Ensure compliance with labor laws and company policies.
Vendor & Supply Chain Management:
  • Maintain strong relationships with suppliers and negotiate favorable contracts.
  • Ensure a consistent and high-quality supply of ingredients and materials.
  • Work on menu development and sourcing of new products.


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