
Guest Experience Manager
1 day ago
IHGarmyhotels is looking for a skilled Guest Experience Manager to join our team. In this role, you will be responsible for ensuring that all guests have an exceptional experience during their stay at our hotel.
Responsibilities:- Welcome guests upon arrival and provide them with a personalized experience
- Assist guests with any questions or concerns they may have
- Prepare welcome folders with relevant information and materials
- Communicate effectively with guests to understand their needs and preferences
- Work closely with the front office team to ensure that all guest requests are met
- Maintain accurate records of guest interactions and feedback
- Proven experience in a customer-facing role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work well under pressure and multitask efficiently
- Knowledge of hospitality industry standards and best practices
- Proficiency in English; knowledge of additional languages is a plus
- Diploma or BSc/BA in Hospitality Management is preferred
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Guest Experience Manager
1 day ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeOur Ideal CandidateWe are seeking a highly motivated and experienced Front Desk Agent to join our team at 21c Museum Hotels. If you have a passion for delivering exceptional guest experiences, excellent communication skills, and a strong attention to detail, we encourage you to apply.Responsibilities:Guest Service: Provide prompt and courteous service to all...
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Hotel Guest Experience Manager
2 weeks ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeIn this role as Hotel Guest Experience Manager, you will be responsible for delivering exceptional service to our hotel guests. This includes addressing their inquiries, resolving any issues that may arise, and ensuring they have an enjoyable stay. Your goal will be to create a positive impression of our hotel and encourage guests to return in the future.Key...
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Guest Experience Coordinator
15 hours ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeJoin Our TeamAt 21c Museum Hotels, we strive to create an exceptional experience for our guests and employees alike. As a Front Desk Agent, you will have the opportunity to work in a dynamic and creative environment, collaborating with a talented team to deliver outstanding service and results.Key AccountabilitiesFront Desk Operations: Ensure seamless front...
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Guest Experience Coordinator
2 weeks ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAbout Crowne PlazaCrowne Plaza is a global hospitality brand that provides premium hotel experiences. We offer a unique blend of comfort, convenience, and exceptional service to our guests.We are committed to creating memorable emotional connections with our guests and colleagues alike. Our 'Dare to Connect' service style is designed to make every guest feel...
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Guest Experience Coordinator
1 day ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeWe are seeking a skilled and enthusiastic Guest Experience Coordinator to join our team at 21c Museum Hotels. As a key member of our front desk team, you will be responsible for delivering exceptional experiences for our guests, from check-in to departure.About the PositionIn this role, you will be the primary point of contact for our guests, handling room...
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Guest Experience Leader
2 weeks ago
Muscat, Muscat, Oman Grand Hyatt Muscat Full timeAs a Guest Experience Leader at Grand Hyatt Muscat, you will oversee daily operations and ensure seamless service for our discerning clientele.We're looking for a passionate and dynamic leader with a keen eye for detail, strong operational expertise, and a commitment to excellence in service.Your responsibilities will include:Efficiently managing VIP and...
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Guest Experience Manager
3 days ago
Muscat, Muscat, Oman Mercure Muscat Hotel Full timeKey Responsibilities:Safety & SecurityEnsure the safety and security of all hotel guests, staff, and property throughout the night.Perform regular checks of the hotel's premises to identify and mitigate any security risks or hazards.Communication:Liaise with other departments (e.g., Housekeeping, Security, Engineering) to ensure smooth operations...
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Guest Experience Coordinator
2 days ago
Muscat, Muscat, Oman Hyatt Hotels Corporation Full timeWe are recruiting for a Guest Experience Coordinator to join our team at Hyatt Hotels Corporation.Job Title: Housekeeping Coordinator - OMANI NATIONAL ONLYAs a key member of our team, you will be responsible for ensuring the efficient operation of our department. This involves leading daily housekeeping activities, maintaining room keys and auxiliary locks,...
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Guest Experience Ambassador
4 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeAbout This RoleThis is an exciting opportunity to join the team at Mandarin Oriental, Muscat as a Luxury Server. As a member of our food and beverage team, you will be responsible for delivering exceptional service to our guests, handling special requests, and maintaining a clean and organized workstation. You will have the opportunity to work in a...
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Guest Experience Ambassador
1 week ago
Muscat, Muscat, Oman Mandarin Oriental Full timeMandarin Oriental Hotel Group seeks a skilled and friendly Front Office Agent to join our team at Mandarin Oriental Muscat. The hotel features a one-of-a-kind ballroom with breathtaking views of the Arabian Sea.In this role, you will be responsible for managing front office operations, including guest relations, billing, and reporting.Your key...
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Resort Guest Experience Director
3 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeWe are seeking a highly motivated and experienced professional to join our team as a Night Supervisor at Mandarin Oriental Hotel Group Limited.The ideal candidate will have a strong passion for delivering exceptional guest service, leading high-performing teams, and driving operational excellence in a fast-paced environment.ResponsibilitiesLeadership and...
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Guest Experience Specialist
1 week ago
Muscat, Muscat, Oman Mandarin Oriental Full timeBecome Part of Our TeamAs a Restaurant Server at Mandarin Oriental, you will enjoy a fast-paced and dynamic work environment, collaborating with colleagues to provide exceptional service to our discerning guests. We offer a comprehensive training program, opportunities for career growth, and a competitive compensation package.
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Front Office Ambassador for Guest Experience
1 week ago
Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full timeAbout Wyndham Hotels & Resorts EMEAWe are a leading hospitality company with a long history of providing exceptional service to our guests. Our mission is to deliver a memorable experience to every guest, every time.Job DescriptionWe are seeking a highly motivated and experienced Receptionist to join our team at one of our GCC locations. As a key member of...
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Hotel Guest Experience Coordinator
2 weeks ago
Muscat, Muscat, Oman CP - Muscat OCEC (MSCCP) Full timeCompany OverviewCrowne Plaza Hotels & Resorts is a leading hospitality brand with a presence in Oman, Muscat. We are committed to providing exceptional service to our guests and fostering a culture of trust and acceptance.
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Guest Services Manager Assistant
2 weeks ago
Muscat, Muscat, Oman CP - Muscat OCEC (MSCCP) Full timeJob DescriptionThe Guest Relations Executive will be responsible for:Welcoming guests and attending to their needs in a professional and courteous manner.Anticipating guest needs and building rapport with customers to ensure their satisfaction.Providing information about hotel amenities, services, and local attractions.Assisting with travel arrangements,...
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Manager of Guest Services and Front Desk
2 weeks ago
Muscat, Muscat, Oman Marriott International Full timeWe are seeking a highly skilled and experienced Manager of Guest Services and Front Desk to join our team at Marriott International.">As a Manager of Guest Services and Front Desk, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge, and...
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Guest Relations Executive
4 weeks ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...
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Auditor for Guest Services
2 weeks ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeCrowne Plaza is a global leader in premium hotel brands, with over 420 hotels worldwide. We're seeking a Night Auditor to join our team and help create memorable emotional connections with our guests.Responsibilities:Provide exceptional guest services and ensure accurate financial transactionsRespond to guest complaints, requests, and emergencies promptly...
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Guest Relations Supervisor
2 weeks ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental Hotel GroupMandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.Increasingly recognized for creating some of the world's most sought-after properties, the Group provides 21st century luxury with oriental charm. Above...
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Guest Relations Executive
2 weeks ago
Muscat, Muscat, Oman CP - Muscat OCEC (MSCCP) Full timeHotel Brand: Crowne Plaza Hotels & ResortsLocation: Oman, MuscatWe are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult...