Information Technology Support Specialist

2 days ago


Musandam, Oman beBee Careers Full time
Information Technology Support Specialist

Job Summary

The successful candidate will provide expert IT support to ensure the smooth operation of information technology systems across the organization.

Main Responsibilities

  • Technical Assistance
  • Deliver high-quality technical assistance to staff members to resolve IT-related issues.
  • Assist in developing and maintaining IT processes and policies to drive business success.
  • Administrative Support
  • Perform administrative tasks required of an IT professional, including setting up new user accounts, configuring hardware and software devices, and managing system inventory.
  • Collaborate with teams to complete tasks accurately and meet objectives.
  • Seek guidance from senior colleagues as needed.
  • Operational Support
  • Provide prompt support to staff for any IT-related requirements or issues.
  • Help staff resolve daily technical issues promptly.
  • Install, configure, and troubleshoot hardware and software devices, including phones, computers, printers, access control, and scanners.
  • Maintain system inventory and software libraries.
  • Set up new user accounts, computers, smartphone devices, and access cards.
  • Implement Windows and other software installations according to operational needs.
  • Conduct IT induction for newly joined staff members.
  • Manage Access and Attendance systems.
  • Support project site offices as required.
  • Additional Responsibilities
  • Perform other related duties or assignments as directed by management.
Requirements

A bachelor's degree in Information Technology, Information Systems, or equivalent is required.



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