Customer Support Hero
3 days ago
About Digital Mall
We're looking for a customer-centric technical expert to join our team. As the friendly voice and problem-solving hero, you'll troubleshoot technical issues, answer questions, and ensure a smooth experience using our online marketplace and ecommerce platform.
Responsibilities- Provide exceptional technical support via phone, email, and chat.
- Actively listen to customer concerns, diagnose technical problems efficiently, and deliver clear solutions.
- Research and troubleshoot technical issues related to our platform.
- Document customer interactions and resolutions for consistent support.
- Stay up-to-date on our platform's features and functionalities.
- Proactively identify and escalate complex issues to the technical team.
- Maintain a positive demeanor and build trust with each customer.
- Minimum 1 year of experience in technical support or customer service.
- Strong understanding of computers, software, and troubleshooting principles.
- Excellent communication and interpersonal skills.
- Active listening skills and a genuine desire to help customers.
- Ability to work independently and manage multiple tasks efficiently.
- Proficient in using computers and navigating various software applications.
- Fluent in English and Arabic.
- A positive and solutions-oriented attitude.
-
Corporate Affairs Specialist
7 days ago
Muscat, Muscat, Oman Delivery Hero SE Full timeJob SummaryWe are seeking a highly skilled Specialist Communications, PA to join our team at Delivery Hero SE. As a key member of our communications team, you will be responsible for executing our communication strategy, drafting internal and external communication, and creating engaging content for social media platforms.About UsDelivery Hero SE is a...
-
Grocery Category Development Manager
2 hours ago
Muscat, Muscat, Oman Delivery Hero SE Full timeCompany OverviewAt Delivery Hero SE, we strive to revolutionize the food delivery experience for our customers across the region. With a strong presence in eight countries, we continue to expand our offerings to meet the evolving needs of our communities.Talabat, our flagship brand, has been at the forefront of on-demand food and Q-commerce services since...
-
Business Finance Associate
5 days ago
Muscat, Muscat, Oman Delivery Hero SE Full timeJob SummaryWe are seeking a Business Finance Associate to join our team at Delivery Hero SE. As a Business Finance Associate, you will provide support to the finance team, including data entry, account reconciliation, and financial reporting. You will also assist with the collection of outstanding balances from restaurants, update restaurant information...
-
Technical Support Expert
4 days ago
Muscat, Muscat, Oman Digital Mall Full timeAbout Digital Mall's Technical Support Specialist RoleJob OverviewWe're looking for a skilled Technical Support Specialist to join our team in Oman. As the friendly voice and problem-solving hero, you'll provide exceptional technical support via phone, email, and chat to ensure a smooth and positive experience for our customers using our online marketplace...
-
Sales Support Executive
7 days ago
Muscat, Muscat, Oman talabat Full timeAbout The PositionWe are seeking a highly skilled Accounting Coordinator to join our team at talabat. In this role, you will be responsible for coordinating financial operations, managing restaurant partnerships, and providing sales support.Develop and maintain relationships with internal and external stakeholders, fostering a collaborative...
-
Commercial Development Manager
2 days ago
Muscat, Muscat, Oman Delivery Hero SE Full timeAbout UsWe are Talabat, a leading food delivery service operating in over 70 countries worldwide. Our parent company, Delivery Hero SE, has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We aim to deliver exceptional customer experiences while fostering strong relationships with our restaurant partners.Your...
-
Sales Performance Executive
2 days ago
Muscat, Muscat, Oman Delivery Hero SE Full timeCompany OverviewTalabat is part of the Delivery Hero Group, a leading local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70 countries worldwide. With our headquarters in Berlin, Germany, we are committed to excellence.Sales ResponsibilitiesThis role involves submitting sales plans as...
-
Strategic Communications Expert
7 days ago
Muscat, Muscat, Oman Delivery Hero SE Full timeCompany OverviewDelivery Hero SE is a pioneering local delivery platform operating in over 70 countries worldwide. Our mission is to deliver an exceptional experience—fast, easy, and to your door. We strive to promote a positive public image and increase visibility to various audiences through effective communications.Job DescriptionWe are seeking a...
-
Customer Support Associate
2 days ago
Muscat, Muscat, Oman Abroad Work Full timeWe are seeking a highly skilled and detail-oriented individual to join our team as a customer service data entry specialist.As a freelance data entry clerk, you will be responsible for collecting customer data online through chat and occasionally communicating via phone calls.The ideal candidate should have excellent communication skills, both written and...
-
Financial Operations Specialist
7 days ago
Muscat, Muscat, Oman talabat Full timeAbout The OpportunityWe are seeking a highly skilled Financial Operations Specialist to join our team at talabat. As part of the Delivery Hero Group, we aim to deliver an amazing experience - fast, easy, and to your door.Act as the primary point of contact for sales queries, complaints, calls, and emails, providing prompt responses.Upload and update...
-
Restaurant Partnership Manager
7 days ago
Muscat, Muscat, Oman talabat Full timeAbout The JobWe are looking for a highly organized and detail-oriented individual to join our team as a Sales Support Executive. In this role, you will be responsible for coordinating sales activities, managing restaurant partnerships, and providing administrative support to the finance team.Coordinate sales activities, including responding to queries,...
-
Restaurant Finance Coordinator
2 days ago
Muscat, Muscat, Oman talabat Full timeCompany OverviewTalabat is a leading food delivery platform that operates in over 70 countries. We are part of the Delivery Hero Group, a pioneering local delivery platform that aims to deliver an amazing experience—fast, easy, and to your door.Our mission is to provide high-quality services to our customers, and we are seeking a skilled professional to...
-
Care Centre Customer Support Specialist
4 days ago
Muscat, Muscat, Oman Nextcare Full timeJob DescriptionThis is an exciting opportunity to join the team at Nextcare as a Care Centre - Agent. The ideal candidate will possess excellent customer service skills, attention to detail, and the ability to work independently.Key Responsibilities:Answered inbound calls, addressing client inquiries and concerns in a professional and courteous...
-
Accounting Coordinator Role
7 days ago
Muscat, Muscat, Oman talabat Full timeAbout The RoleAs a key member of our team, you will be responsible for coordinating financial operations, managing restaurant partnerships, and providing sales support. If you are a detail-oriented professional with excellent communication skills, we encourage you to apply.Develop and maintain relationships with internal and external stakeholders, fostering...
-
Customer Support Specialist
14 hours ago
Muscat, Muscat, Oman Regus Full timeCompany OverviewAt Regus, we strive to create inspiring workspaces that enable businesses to thrive. Our mission is to provide a platform for entrepreneurs, startups, and established companies to connect, grow, and succeed. As a Community Associate, you will play a vital role in bringing this mission to life.
-
Support Specialist Professional
4 days ago
Muscat, Muscat, Oman Digital Mall Full timeDigital Mall's Technical Support Specialist Job DescriptionAbout the RoleThis is an exciting opportunity to join our growing team as a Technical Support Specialist in Oman. In this role, you'll be responsible for providing world-class technical support to our customers, ensuring they have a seamless experience using our online marketplace and ecommerce...
-
Grocery Category Manager
2 days ago
Muscat, Muscat, Oman talabat Full timeJob DescriptionCompany OverviewTalabat is a leading online food delivery and q-commerce company in the MENA region, with over 17 years of experience and a presence in nine countries. Our mission is to make sure we do what is right for our ecosystem - our customers, partners, people, riders, and communities.We are committed to innovation and growth, with a...
-
IT Support Professional
3 days ago
Muscat, Muscat, Oman Optasia Full timeOptasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7...
-
Customer Experience Expert
45 minutes ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeWe are looking for a Customer Experience Expert who will deliver exceptional customer experiences and contribute to the success of our hotel. As a key member of our team, you will be responsible for preparing and serving high-quality beverages, operating complex coffee equipment, and maintaining a clean and organized workspace.Your Key Responsibilities:Greet...
-
Customer Experience Representative
4 days ago
Muscat, Muscat, Oman Beside Group Full timeBeside Group is a renowned retail chain in the Middle East, boasting a diverse portfolio of premium brands.In this role, you will be responsible for driving sales through superior customer service and meeting personal and store targets.Key Tasks:Meet sales goals by delivering exceptional customer experiences.Develop and maintain comprehensive product...