Help Desk Professional

2 days ago


Muscat, Muscat, Oman John Wood Group PLC Full time
Key Responsibilities

This Sr Deskside Support Technician role will involve providing technical support to clients across a range of IT issues.

Responsibilities include:

  • Providing day-to-day IT support for simple IT issues through our IT user support tool (ServiceNow)
  • Assisting with technical solutions and offering guidance and support face-to-face
  • Ensuring successful resolution and high levels of client satisfaction

The ideal candidate will have a strong understanding of IT systems and the ability to troubleshoot complex issues.

Wood is committed to investing in its employees' development and provides opportunities for career growth and advancement.


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