
Restaurant General Manager
14 hours ago
We are seeking an experienced F&B Operation Manager to oversee the daily operations of multiple restaurant branches. The successful candidate will be responsible for managing day-to-day operations, supervising branch managers, developing and managing financials, preparing annual budgets, analyzing financial results, and attracting new business opportunities.
Key Responsibilities- To manage day-to-day operations, ensuring the quality, standards, and meeting the expectations of the customers on a daily basis
- To supervise branch managers, streamlining procedures, maintaining brand standards, and driving growth through operational excellence
- To develop and manage all financials related to operations, including approving all operations purchases in a timely manner
- To prepare annual budgets for operations, marketing, and administration expenses, and maintain the business within budget
- To analyze and manage financial results of the outlets to ensure maximum profits are obtained
- To design menu engineering by eliminating weak items and creating new items that keep the menu attractive and generate profit to the company
- To attract new opportunities of business through different channels
- To select appropriate promotions for the restaurants and track their effectiveness in the market
- To maintain close, professional, and effective links with all external contractors/suppliers
- To maintain all legal documents of the group and follow up for renewals on time
- To create and nurture a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service
- To provide guidance and direction to subordinates
- To set performance standards and monitor performance
- To conduct performance reviews and identify developmental needs of staff
- To coach or mentor staff members
- To manage and supervise the maximum utilization of manpower allocated
KEY SKILLS AND REQUIREMENTS:
- Degree or Diploma in Hotel Management with ample experience in managing multiple locations standalone restaurants
- Management Skills – Interpersonal, Communication, Leadership, Negotiation, Decision making, Organizing & Planning
- Ability to accept responsibility, delegate tasks, preparing revenue and expenses budget and business forecast, in-depth knowledge of the Food and Beverage industry, ability to multitask, creativity and open to ideas, strong problem-solving skills, attention to details, flexibility, building a team and motivating the staff, guest-focused service mindset, controlling cost and wastage, genuine enthusiasm and aptitude for serving people, excellent verbal and written communication skills, high level of business acumen and common sense
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