Front Office Services Manager

6 days ago


Nizwá, Ad Dakhiliyah, Oman Minor International Full time

Job Description:

">

This role is responsible for managing the day-to-day operations of our resort's guest service center, ensuring exceptional guest experiences and seamless delivery of services.

">

Key Accountabilities:

">
  1. ">
  2. Lead and manage a team of front office staff to deliver excellent guest service.

    ">
  3. Develop and implement strategies to improve guest satisfaction and loyalty.

    ">
  4. Collaborate with other departments to resolve guest issues and ensure seamless delivery of services.

    ">
  5. Monitor and analyze guest feedback to identify areas for improvement.

    ">
  6. Implement quality control measures to maintain high standards of service delivery.

    ">
  7. Train and develop team members to enhance their skills and knowledge.

    ">
  8. Participate in quality improvement initiatives to enhance guest satisfaction and loyalty.

    ">
">

Requirements:

">
  • ">
  • Degree in hotel management or related field.

    ">
  • Previous experience in front office or guest services, preferably in a leadership role.

    ">
  • Excellent leadership and communication skills.

    ">
  • Proven track record of improving guest satisfaction and loyalty.

    ">
  • Fluency in English, both written and spoken.

    ">
">

About Minor International:

">

We are a global hospitality company dedicated to delivering exceptional experiences for our guests. With a focus on luxury and authenticity, we strive to make every moment count.

">

What We Offer:

">

We offer a competitive salary, benefits package, and opportunities for career growth and development. Join our team and become part of a global community that values innovation, creativity, and exceptional customer service.



  • Nizwá, Ad Dakhiliyah, Oman Anantara Hotels & Resorts Full time

    Qualifications:\\College diploma in hotel management or a related field.\Previous experience as a Guest Service Centre Supervisor in Front Office is highly preferred.\Excellent oral communication skills.\Experience with Front Office systems.\Fluent in English, both written and spoken.\


  • Nizwá, Ad Dakhiliyah, Oman Minor International Full time

    Job Summary:">This role is responsible for providing exceptional guest experiences and ensuring seamless day-to-day operations at our resort's guest service center.">About Us:">At Anantara, we pride ourselves on providing genuine hospitality to modern travelers. Our luxury brand connects guests with authentic places, people, and stories through personal...


  • Nizwá, Ad Dakhiliyah, Oman Minor International Full time

    Job Overview:">This role plays a critical part in delivering an exceptional guest experience at our resort's guest service center. As a member of our front office team, you will be responsible for ensuring seamless operations and providing personalized service to our guests.">Responsibilities:">">Manage guest interactions, including calls, messages, and...


  • Nizwá, Ad Dakhiliyah, Oman Minor International Full time

    Job Summary:">This role is responsible for delivering exceptional guest experiences and ensuring seamless day-to-day operations at our resort's guest service center.">About Us:">At Anantara, we pride ourselves on providing genuine hospitality to modern travelers. Our luxury brand connects guests with authentic places, people, and stories through personal...


  • Nizwá, Ad Dakhiliyah, Oman Anantara Hotels & Resorts Full time

    Key Responsibilities:\\Respond to guest inquiries and resolve any issues promptly, ensuring excellent customer service standards are met at all times.\Maintain accurate records of guest interactions, incidents, and maintenance requests.\Assist in coordinating guest transfers, activities, and promotions, and circulate relevant information to all...


  • Nizwá, Ad Dakhiliyah, Oman Minor International Full time

    Hospitality Service Manager RoleWe are seeking a Hospitality Service Manager to lead the operations of a specific outlet. In this role, you will be responsible for ensuring profitable operations, achieving outlet business goals, accurately forecasting business demands, and collaborating with management to develop and execute the marketing plan. You will also...


  • Nizwá, Ad Dakhiliyah, Oman Abroad Work Full time

    Residential Guest Services Manager PositionAbout the Role:This is an exciting opportunity for a motivated and organized individual to join our team as a Residential Guest Services Manager. You will have the chance to work with a diverse range of guests, develop your skills, and progress in your career.Key Responsibilities:The successful candidate will be...


  • Nizwá, Ad Dakhiliyah, Oman Minor International Full time

    Role OverviewThe Sous Chef will be responsible for overseeing the day-to-day operations of the kitchen, ensuring that all aspects of food preparation and service meet the highest standards of quality and consistency.Main Responsibilities:Assist the Executive Chef in supervising kitchen staff and managing inventory.Collaborate with the Executive Chef to...


  • Nizwá, Ad Dakhiliyah, Oman Minor International Full time

    Minor International is seeking a highly skilled Technical Services Assistant to join our team. In this role, you will be responsible for ensuring that all maintenance activities in the hotel are conducted efficiently and effectively.Key ResponsibilitiesThe successful candidate will have a strong background in technical or vocational training and experience...


  • Nizwá, Ad Dakhiliyah, Oman Minor International Full time

    Job DescriptionSous ChefResponsible for ensuring the smooth operation of the kitchen department, optimizing resource utilization and maximizing revenue and guest satisfaction.Key Responsibilities:Supervise and assist the Executive Chef in managing kitchen staff and resources.Attend daily meetings with the Executive Chef to discuss menus and operational...


  • Nizwá, Ad Dakhiliyah, Oman Abroad Work Full time

    Position Summary:We are seeking a seasoned Restaurant Manager to lead our team at Abroad Work in Nizwa, Oman. As a key member of our team, you will be responsible for overseeing the daily operations of our restaurant, including managing staff, inventory, and customer service. The successful candidate will have a strong background in restaurant management,...


  • Nizwá, Ad Dakhiliyah, Oman Abroad Work Full time

    About Us:Abroad Work is a leading provider of international job opportunities, dedicated to connecting talented individuals with exciting career prospects abroad. With a strong focus on customer service and employee satisfaction, we strive to create a positive and supportive work environment that fosters personal and professional growth.Job Description:We...

  • Restaurant Manager

    4 weeks ago


    Nizwá, Ad Dakhiliyah, Oman Abroad Work Full time

    Restaurant Manager vacancy in Nizwa Oman Restaurant Manager - Nizwa, OmanWe are hiring a dynamic and experienced Restaurant Manager to oversee the daily operations of our restaurant in Nizwa, Oman. As the Restaurant Manager, you will be responsible for ensuring high-quality customer service, managing inventory and supplies, and maintaining a positive work...

  • General Manager Oman

    2 weeks ago


    Nizwá, Ad Dakhiliyah, Oman Abroad Work Full time

    Job Summary:We are seeking an experienced Restaurant Manager to join our team at Abroad Work in Nizwa, Oman. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our restaurant, including managing staff, inventory, and customer service.Key Responsibilities:The successful candidate will have a strong background in...

  • Sales Manager

    6 days ago


    Nizwá, Ad Dakhiliyah, Oman Abroad Work Full time

    Direct Sales Agent - OMANI NATIONALS - NIZWAJob Summary:Job Placement: OMANI ONLY - Direct Sales Agent - Outdoor SalesArea: NIZWAFunction & Obligations:Determine as well as comprehend the need of the Client.Make sure Consumer account falls within emphasis section.Sell the Products proactively to new/prospective consumers.Obtain relevant records on all...

  • Outlet Manager

    4 weeks ago


    Nizwá, Ad Dakhiliyah, Oman Minor International Full time

    Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...


  • Nizwá, Ad Dakhiliyah, Oman Abroad Work Full time

    Luxury Butler Associate Job OpportunityResponsibilities:The successful candidate will be responsible for:Welcome and check-in guests, ensuring a smooth and efficient process.Analyze and anticipate guests' needs by learning their preferences, allergies, and dislikes.Manage inventory and maintain a well-stocked environment.Provide impeccable table dining...


  • Nizwá, Ad Dakhiliyah, Oman beBee Careers Full time

    Job DescriptionWe are seeking a qualified professional to manage our library's collections and provide assistance to patrons.Key Responsibilities:Organize and preserve library materials through cataloging, classification, and shelving.Assist patrons in locating and accessing library resources.Develop new programs and services to enhance the library...

  • Security manager

    4 weeks ago


    Nizwá, Ad Dakhiliyah, Oman Abroad Work Full time

    HostessAbout the Business: Our hill resort is located near Nizwa, part of the Hajar Hills of northeast Oman. Take pleasure in raised views, Omani hospitality, and the luxury for which Anantara is known at our Nizwa resort. One of the globe's greatest luxury resorts, featuring 82 canyon view rooms and 33 exclusive swimming pool villas, including Oman's most...


  • Nizwá, Ad Dakhiliyah, Oman Abroad Work Full time

    Job Summary:">Seeking a highly motivated and result-driven Direct Sales Agent to join our team in Nizwa. As a key member of our sales team, you will be responsible for driving revenue growth and expanding our customer base.">Responsibilities:">">Determine customer needs and provide solutions">Sell products to new/prospective customers">Maintain accurate...