Client Success Lead

3 days ago


Muscat, Muscat, Oman beBee Careers Full time
Customer Service Supervisor

About the Job

This is an exciting opportunity for a customer service professional to take on a leadership role in ensuring every client enjoys a smooth and memorable experience from their first booking to their final photos.

Your Key Responsibilities

  • Manage client coordination and communicate effectively with clients and our studio team.
  • Oversee studio readiness, inventory, and equipment setup.
  • Optimize the studio's workflow by scheduling and managing bookings efficiently.
  • Process payments, issue invoices, and ensure smooth payment operations.
  • Deliver outstanding customer service, address concerns, and assist photographers during sessions.

Requirements

  • At least 1 year of experience in a client-facing role.
  • Fluent English communication skills.
  • Attention to detail and accuracy in administrative tasks.
  • Tech-savviness in booking systems and digital processes.
  • Highly organized with strong multitasking and time management skills.
  • A team player with flexible scheduling.

Benefits

  • Career growth opportunities.
  • Supportive work environment.
  • Visa and medical insurance.
  • Paid annual leave.
  • Competitive salary.
  • Flexible work schedule.

We appreciate your interest and look forward to contacting you if we'd like to proceed with your application.



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