Guest Relations Service Manager

About UsMandarin Oriental Hotel Group is one of the world's most luxurious hotel brands, offering exceptional service and unforgettable experiences in prime destinations around the globe.We are currently seeking a skilled Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for...

Mandarin Oriental, Muscat is a 5-star hotel located in a prime beachfront location. We are seeking a Residential Guest Services Manager to oversee the smooth operation of our residential services. The successful candidate will have experience in managing high-end properties and a proven track record of delivering exceptional customer...

Mandarin Oriental Hotel Group Limited is committed to delivering exceptional guest experiences and creating lasting memories. As a Reservation Agent, you will be part of a dynamic team that is passionate about providing world-class service and exceeding guest expectations.The successful candidate will have a strong customer focus, excellent communication...

Mandarin Oriental Hotel Group Limited is proud to offer a unique and exciting opportunity for a Guest Experience Manager to join our team.The successful candidate will be responsible for managing the front desk operations, ensuring that all guests receive exceptional service and personalized attention.ResponsibilitiesDepartmental Duties:Carry out the daily...

Mandarin Oriental Hotel Group is a leader in the hospitality industry, offering luxurious experiences to its guests worldwide. As a Reservation Agent, you will play a critical role in delivering exceptional guest services and driving business results.Primary Responsibilities:Manage reservations, including telephone inquiries and correspondence.Ensure...

The Mandarin Oriental Hotel Group is a global leader in luxury hospitality, with a reputation for exceptional service, stunning properties, and unforgettable experiences. We are currently seeking a Reservation Agent to join our team in Muscat, Oman.Responsibilities and RequirementsGeneral:Demonstrate a deep understanding of hotel operations, revenue...

Job Summary:Mandarin Oriental Hotel Group is seeking a highly skilled and experienced Front Office Agent to join our team at Mandarin Oriental, Muscat. As a key member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.You Will Be Responsible For:Welcoming and...

Job Requirements:The ideal candidate for this role will have a proven track record of delivering exceptional customer service in a hotel or hospitality environment. They will be highly organized and able to multitask in a fast-paced environment, as well as having excellent communication and interpersonal skills.In addition to a minimum of two years'...

Job Overview:We are seeking a skilled and dedicated Guest Relations Executive to join our team at Crowne Plaza Hotels & Resorts in Oman, Muscat. As a Guest Relations Executive, you will be the primary point of contact for our customers, ensuring they receive exceptional service and have an unforgettable experience.Your Key Responsibilities:Welcome Guests:...

Service Excellence CoordinatorWe are seeking a highly motivated and organized Service Excellence Coordinator to join our team at Al Naba.This role requires a strong leader who can oversee the daily activities of housekeeping staff, including supervising and coordinating their efforts to ensure guest rooms and public areas meet high standards.The successful...

As a Guest Service Supervisor at Mandarin Oriental Hotel Group, you will be responsible for delivering exceptional guest experiences across multiple touchpoints. This includes ensuring efficient front desk operations, handling guest complaints and comments, and collaborating with other departments to resolve issues.Key Responsibilities:General:Understand and...

Job DescriptionThe Mandarin Oriental Hotel Group Limited is a renowned leader in the hospitality industry, with a legacy of excellence in providing exceptional guest experiences.We are currently seeking a skilled Bartender to join our team at Mandarin Oriental Muscat. As a key member of our bar operations team, you will be responsible for delivering...

Mandarin Oriental Hotel Group Limited is a leader in the hospitality industry, known for its luxurious properties and exceptional service standards.The Front Office Agent is a critical role within the hotel, responsible for ensuring that all interactions with guests are professional, friendly, and attentive to their needs.We are seeking a highly organized...

Job Description:As an Assistant Food & Beverage Manager at Mercure Muscat Hotel you will be responsible for overseeing daily food service operations ensuring exceptional guest experiences and leading banquet operations.The ideal candidate will have experience in food service and food & beverage management as well as strong customer service skills and the...

Role ProfileThe Guest Experience Coordinator will play a crucial role in ensuring that all guests receive a warm welcome and exceptional service.Key Responsibilities:Provide leadership and direction to colleagues during the Night Shift.Ensure that all applicable standards of quality, sustainability, and FLHSS of the Rooms Division are understood and...

Key ResponsibilitiesCreate memorable dining experiences for guests by delivering exceptional service standards.Drive guest engagement and motivate staff to provide warm, welcoming, attentive, and efficient service.Collaborate with the executive chef to design and update menus, reflecting authentic Asian cuisine with a modern twist.Monitor food quality,...

Marriott International is seeking a Guest Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences to our guests.You will process operational needs, address guest requests, and complete reports. You will also be empowered to take the initiative to deliver a wide range of services that guide...

We are seeking a highly motivated and organized Reservation Agent to join our team at Mandarin Oriental, Muscat. As a key member of our Reservations department, you will play a critical role in delivering exceptional guest service and maximizing occupancy.The successful candidate will have a solid understanding of the hospitality industry, excellent...

Job Summary:We are seeking a Spa Services Manager to lead our team of spa professionals. This is an exciting opportunity to join Marriott and be part of a dynamic team.About the Role:The Spa Services Manager will be responsible for overseeing the daily operations of our spa, ensuring that our guests receive exceptional service and experiences. Key...

Key ResponsibilitiesManage daily reservations operations, ensuring accuracy and efficiency in data entry and communication with guests and internal teams.Sell hotel rooms via telephone and correspondence, providing excellent customer service and resolving any issues promptly.Stay up-to-date on room rates, types, and hotel promotions to effectively upsell and...