Reservations and Guest Services Agent

Job Summary:Mandarin Oriental Hotel Group is seeking a highly skilled and experienced Front Office Agent to join our team at Mandarin Oriental, Muscat. As a key member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.You Will Be Responsible For:Welcoming and...

The Mandarin Oriental Hotel Group is a global leader in luxury hospitality, with a reputation for exceptional service, stunning properties, and unforgettable experiences. We are currently seeking a Reservation Agent to join our team in Muscat, Oman.Responsibilities and RequirementsGeneral:Demonstrate a deep understanding of hotel operations, revenue...

Key ResponsibilitiesManage daily reservations operations, ensuring accuracy and efficiency in data entry and communication with guests and internal teams.Sell hotel rooms via telephone and correspondence, providing excellent customer service and resolving any issues promptly.Stay up-to-date on room rates, types, and hotel promotions to effectively upsell and...

Mandarin Oriental Hotel Group is a renowned hospitality company that offers luxurious experiences to its guests. As a Reservation Agent, you will play a vital role in delivering exceptional guest services and maximizing occupancy rates.Key Responsibilities:Answer incoming phone inquiries and respond to correspondence in a timely and professional manner.Sell...

Job SummaryWe are seeking an experienced Reservation Agent to join our team at Mandarin Oriental, Muscat. As a key member of the Front Office department, you will be responsible for handling reservations, ensuring seamless guest experiences, and driving revenue growth.

Mandarin Oriental Hotel Group is a leading hospitality company that owns and operates luxury hotels, resorts, and residences worldwide.Job SummaryWe are seeking an experienced Reservation Agent to join our team in Muscat. The successful candidate will be responsible for handling reservations, answering phone inquiries, and ensuring seamless guest...

The Mandarin Oriental Hotel Group is seeking a skilled Reservation Agent to join our team in Muscat. As a key member of our front desk team, you will be responsible for handling reservations, responding to guest inquiries, and providing exceptional customer service.Essential Responsibilities:Process reservations and respond to guest inquiries in a timely and...

We are seeking a highly skilled and experienced Reservation Agent to join our team at Mandarin Oriental, Muscat. As a key member of our Reservations department, you will play a critical role in maximizing occupancy and yield while providing exceptional guest service.The successful candidate will have a solid understanding of the hospitality industry,...

Mandarin Oriental Hotel Group Limited is committed to delivering exceptional guest experiences and creating lasting memories. As a Reservation Agent, you will be part of a dynamic team that is passionate about providing world-class service and exceeding guest expectations.The successful candidate will have a strong customer focus, excellent communication...

Mandarin Oriental, a leader in luxury hospitality, seeks a skilled Reservation Agent to join our team in Muscat. This role offers a unique opportunity to work in a world-class hotel environment and develop your skills in customer service, revenue management, and hotel operations.Key ResponsibilitiesGeneral:Understand and adhere to all company and hotel...

We are looking for an experienced Reservation Agent to join our team at the Mandarin Oriental Hotel Group in Muscat, Oman. This is an exciting opportunity to work in a world-class hotel environment and contribute to the success of our reservations department.Key AccountabilitiesGeneral:Provide exceptional customer service to internal and external...

We are seeking a highly motivated and organized Reservation Agent to join our team at Mandarin Oriental, Muscat. As a key member of our Reservations department, you will play a critical role in delivering exceptional guest service and maximizing occupancy.The successful candidate will have a solid understanding of the hospitality industry, excellent...

The Front Office Agent at Mandarin Oriental Hotel Group Limited is a dynamic and challenging role that requires a unique blend of technical skills, business acumen, and interpersonal abilities.You will be working in a fast-paced environment, interacting with guests from diverse backgrounds, and collaborating with colleagues from various departments to...

**Department Head: Reservations Manager**We are seeking a highly skilled and experienced Reservations Manager to lead our reservations department at an ultra-luxury resort. This is a key role in the hospitality industry, recognized globally for its exceptional service.The successful candidate will work closely with the Revenue Manager and Director of Sales &...

We are seeking an experienced Spa Receptionist who can work effectively in a team environment, maintain accurate records, and provide exceptional customer service to our guests.About the JobThis is a fantastic opportunity to join our team as a Customer Service Agent Spa, where you will be responsible for handling guest inquiries, resolving issues, and...

The Mandarin Oriental Hotel Group is a renowned owner and operator of luxurious hotels, resorts, and residences worldwide. As a key member of our team, you will be responsible for ensuring the smooth operation of our reservations department.Job DescriptionWe are seeking an experienced Reservation Agent to join our team in Muscat. The successful candidate...

Our Customer Service Agent Spa is responsible for providing exceptional service to our guests, responding to their needs and resolving any issues that may arise during their stay.About the JobWe are looking for a highly skilled Reception and Reservation Specialist who can manage guest arrivals and departures, handle reservations and cancellations, and...

ResponsibilitiesSchedule appointments and confirm services with guests.Update the reservations list and inform providers of changes.Check in guests, confirm names, and provide an orientation.Promote and sell spa services.Manage bank, process payments, and balance receipts.Maintain a safe work environment and adhere to company policies.

About UsMandarin Oriental Hotel Group is one of the world's most luxurious hotel brands, offering exceptional service and unforgettable experiences in prime destinations around the globe.We are currently seeking a skilled Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for...

Mandarin Oriental Hotel Group Limited is a renowned owner and operator of luxurious hotels, resorts, and residences around the world.We are committed to delivering exceptional guest experiences through distinctive design, luxury amenities, and a strong sense of place.Our mission is to provide 21st-century luxury with oriental charm, making every stay...