Concierge and Guest Services Leader

Mandarin Oriental Hotel Group is a leader in the hospitality industry, offering luxurious experiences to its guests worldwide. As a Reservation Agent, you will play a critical role in delivering exceptional guest services and driving business results.Primary Responsibilities:Manage reservations, including telephone inquiries and correspondence.Ensure...

Our Service Style:'Dare to Connect' is our service style, focusing on creating memorable emotional connections with guests. Our colleagues take initiative and use their personality to make a difference in the guest's experience.What You Can Expect:A competitive salary that rewards hard work.A wide range of benefits designed to help you live your best...

About the JobThe Department Head - Guest Services will play a vital role in supporting the management team to deliver exceptional guest experiences while driving business growth.Your primary responsibility will be to assist the Outlet Manager in overseeing the guest services operations, ensuring compliance with Hyatt International's standards and...

About the RoleWe are seeking a skilled and experienced Hotel Guest Service Manager to join our team at Mandarin Oriental, Muscat.The successful candidate will be responsible for supervising the Guest Relation Team and providing exceptional guest experiences through personalized service, proactive problem-solving, and effective communication.Key...

About Us:Crowne Plaza Hotels & Resorts is committed to delivering exceptional guest experiences through personalized service and attention to detail. As a Guest Relations Executive, you will be the face of our hotel, responsible for creating lasting memories for our guests.Your Key Responsibilities:Welcome Guests: Develop a rapport with our guests by...

Service Excellence CoordinatorWe are seeking a highly motivated and organized Service Excellence Coordinator to join our team at Al Naba.This role requires a strong leader who can oversee the daily activities of housekeeping staff, including supervising and coordinating their efforts to ensure guest rooms and public areas meet high standards.The successful...

Company OverviewMandarin Oriental is a renowned hospitality brand that prides itself on delivering exceptional experiences to its guests. With a strong presence in prime destinations around the world, the company has established itself as a leader in the luxury hotel industry.We are committed to creating unforgettable moments for our guests, and we invite...

Company OverviewHyatt Hotels Corporation is a hospitality leader with over 875 properties globally.We strive to provide exceptional service and comfort to our guests.

Company OverviewCrowne Plaza is a leading hotel brand that values connection and community. With over 420 hotels worldwide, we strive to create memorable experiences for our guests. Our team of dedicated professionals shares a passion for delivering exceptional service and building lasting relationships.Job DescriptionWe are seeking a detail-oriented and...

IHG Hotels & Resorts is a leading hospitality brand dedicated to delivering unforgettable guest experiences. As a Guest Relations Executive, you will play a vital role in creating memorable stays for our customers.Your Main Responsibilities:Welcome guests and ensure a smooth check-in processRespond to guest inquiries and resolve issues efficientlyProvide...

**About the Role:**We are seeking a Senior Hotel Operations Leader to join our team in Oman. As a highly experienced professional in luxury hospitality, you will be responsible for leading the operations team to deliver exceptional guest experiences and drive business growth.**Key Responsibilities:**Develop and implement strategic plans to drive revenue...

We are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...

Luxury Hospitality ExperienceMandarin Oriental Hotel Group Limited is a leading luxury hotel chain with a reputation for excellence. Our hotel features 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool.Job DescriptionWe are seeking a highly skilled Server to join our team....

Role SummaryThe Guest Experience Operations Manager plays a critical role in ensuring the delivery of exceptional guest experiences at Mandarin Oriental, Muscat. This position requires a seasoned professional with extensive experience in luxury hospitality, excellent leadership skills, and a passion for driving innovation and excellence.Main...

Detailed Job DescriptionThis Front Office Supervisor position requires a unique blend of leadership, communication, and operational skills. As a key member of our front desk team, you will be responsible for overseeing daily activities, managing staff, and ensuring seamless interactions with our guests. Your strong organizational abilities and attention to...

We are looking for an HR Shared Services Team Leader to join our team. In this role, you will be responsible for overseeing the provision of HR-related services to a large user base. This includes maintaining accurate records, collaborating with insurers, and ensuring timely renewals of vehicle registrations.Main ResponsibilitiesMaintain accurate records of...

Job Overview:We are seeking a skilled and dedicated Guest Relations Executive to join our team at Crowne Plaza Hotels & Resorts in Oman, Muscat. As a Guest Relations Executive, you will be the primary point of contact for our customers, ensuring they receive exceptional service and have an unforgettable experience.Your Key Responsibilities:Welcome Guests:...

Job Requirements:The ideal candidate for this role will have a proven track record of delivering exceptional customer service in a hotel or hospitality environment. They will be highly organized and able to multitask in a fast-paced environment, as well as having excellent communication and interpersonal skills.In addition to a minimum of two years'...

Administration Team Leader – HR Shared ServicesAdministration operates in a shared service environment, providing HR related services to a user base of 10,000 Employees, Managers & HR Business Partners in Al-Futtaim. We currently have an opportunity for Administration Team Leader, based in Muscat. Reporting to the HR Country Head - Oman, you will be...

About the RoleThe Hotel Receptionist Lead will play a key role in ensuring that our guests receive excellent service during their stay. This includes responding to guest inquiries, processing transactions and maintaining accurate records.Main Responsibilities:Provide personalized service to all guestsProcess payments and resolve any discrepanciesMaintain an...