Front Desk Hospitality Ambassador

2 days ago


Muscat, Muscat, Oman 21c Museum Hotels Full time
Job Description

The Front Desk Agent is the first point of contact for guests at our hotel. The successful candidate will provide exceptional customer service, ensuring a warm and welcoming experience for all visitors.

Key Responsibilities:

  1. Provide Prompt and Courteous Service: Ensure that all guests receive a high level of customer satisfaction through personalized service from arrival to departure.
  2. Familiarize Guests with Hotel Amenities: Conduct in-room and hotel familiarization tours to assist guests in navigating hotel services and activities.
  3. Maintain Knowledge of Hotel Information: Stay up-to-date on hotel information, including operating hours, promotions, events, attractions, and local services.
  4. Process Transactions Accurately: Administer front desk cashiering standards, adhering to established systems, policies, and procedures.
  5. Communicate Effectively: Provide helpful and prompt telephone service to guests, respond to guest inquiries, and deal with complaints in a sensitive manner.


  • Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    We are seeking a skilled Front Desk Service Ambassador to provide exceptional service to our hotel guests. In this role, you will be the primary point of contact for our customers, addressing their inquiries and resolving any issues that may arise. Your goal will be to ensure our guests have an enjoyable stay and plan to return to our facilities.Your...


  • Muscat, Muscat, Oman 21c Museum Hotels Full time

    Job OverviewWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at 21c Museum Hotels. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.ResponsibilitiesFront Desk Operations: Greet and welcome guests,...


  • Muscat, Muscat, Oman Ihgarmyhotels Full time

    At IHGarmyhotels, we are committed to providing our guests with an exceptional experience. As a Front Desk Coordinator, you will play a vital role in ensuring that our guests feel welcome and supported throughout their stay.Responsibilities:Welcome guests upon arrival and provide them with a personalized experienceAssist guests with any questions or concerns...

  • Front Desk Associate

    13 hours ago


    Muscat, Muscat, Oman Arabian Oud Full time

    The ideal candidate for this Receptionist position at Arabian Oud should possess excellent communication and organizational skills, be able to work in a fast-paced environment, and have experience in a similar role. Key responsibilities include managing the front desk, handling phone calls, and performing administrative tasks.ResponsibilitiesGreet and assist...


  • Muscat, Muscat, Oman Marriott International Full time

    We are seeking a highly skilled and experienced Manager of Guest Services and Front Desk to join our team at Marriott International.">As a Manager of Guest Services and Front Desk, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge, and...


  • Muscat, Muscat, Oman 21c Museum Hotels Full time

    At 21c Museum Hotels, we're looking for a Customer Service Ambassador to provide exceptional experiences for our guests. As a key member of our front desk team, you will be the first point of contact for our visitors and play a crucial role in making their stay with us memorable.About the JobThe Front Desk Representative is responsible for ensuring that...


  • Muscat, Muscat, Oman 21c Museum Hotels Full time

    About This RoleWe are seeking a highly skilled and motivated Front Desk Agent to join our team at 21c Museum Hotels. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every visitor feels welcome and valued.Responsibilities:Guest Service: Provide prompt and courteous service to all...

  • Front Office Director

    2 weeks ago


    Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    About UsCrowne Plaza is a global hospitality brand that provides premium hotel experiences. We offer a unique blend of comfort, convenience, and exceptional service to our guests.We are committed to creating memorable emotional connections with our guests and colleagues alike. Our 'Dare to Connect' service style is designed to make every guest feel valued...


  • Muscat, Muscat, Oman 21c Museum Hotels Full time

    Job Summary21c Museum Hotels is seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a key point of contact for our guests, you will be responsible for delivering exceptional service, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesGuest Services: Provide prompt, courteous, and efficient...

  • Hotel Ambassador

    2 days ago


    Muscat, Muscat, Oman Ihgarmyhotels Full time

    Are you a people person with a passion for delivering exceptional service? Do you have what it takes to become a Hotel Ambassador for IHGarmyhotels?About the Role:In this exciting opportunity, you will be the face of our hotel, interacting with guests on a daily basis and ensuring that their stay is nothing short of amazing.Key Responsibilities:Greet guests...


  • Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

    Mandarin Oriental, Muscat is a chic urban resort located in a prime beachfront location. We are seeking a charismatic Mandarin Oriental Ambassador to join our team and provide exceptional service to our guests.The successful candidate will be responsible for creating memorable experiences for our guests through efficient front office operations, resolving...


  • Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full time

    About the RoleThis Guest Services Coordinator position at Wyndham Hotels & Resorts EMEA is ideal for someone who is passionate about delivering exceptional customer service and has excellent communication skills.Main ResponsibilitiesExceptional Customer Service: Provide consistent, high-quality service to all guests, addressing their needs and resolving any...


  • Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    We are seeking a detail-oriented and customer-focused Front Office Supervisor to join our team. As a Front Office Supervisor, you will play a pivotal role in ensuring a smooth and positive guest experience. The ideal candidate should have strong leadership skills, exceptional organizational abilities, and a commitment to delivering excellent customer...


  • Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full time

    Job Overview:Welcome to the Front Desk team at Wyndham Hotels & Resorts EMEA, where we pride ourselves on delivering exceptional guest experiences. As a Receptionist / Local, you will play a vital role in ensuring that our guests feel welcome and cared for throughout their stay.Key Responsibilities:To be the first point of contact for guests upon arrival,...


  • Muscat, Muscat, Oman Marriott International Full time

    At Marriott International, we are committed to delivering exceptional experiences for our guests. As a Front Office Operations Manager, you will play a vital role in ensuring the smooth operation of our front office functions.">You will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing...


  • Muscat, Muscat, Oman Marriott International Full time

    Marriott International is seeking a highly skilled and experienced Director of Front Office and Concierge Services to join our team.">As a Director of Front Office and Concierge Services, you will be responsible for leading a team of professionals who provide exceptional service to our guests. This includes managing all aspects of the front desk, concierge,...


  • Muscat, Muscat, Oman Mandarin Oriental Full time

    Mandarin Oriental Hotel Group is renowned for its luxurious properties worldwide. As a Front Office Agent, you will be responsible for providing exceptional guest experiences in the hotel's prime beachfront location.The ideal candidate will possess excellent communication and problem-solving skills, ensuring that guests receive personalized service...


  • Muscat, Muscat, Oman Ihgarmyhotels Full time

    Company Overview:Crowne Plaza Hotels & Resorts is a leading hospitality brand with over 420 hotels worldwide, providing exceptional customer experiences and connecting people on business, pleasure, or a blend of both.We are committed to creating memorable emotional connections through our branded service style, 'Dare to Connect.'


  • Muscat, Muscat, Oman Wyndham Hotels & Resorts EMEA Full time

    Job SummaryThis Reservations Supervisor role at Wyndham Hotels & Resorts EMEA involves providing top-notch customer service and ensuring seamless operations at the front desk.Main ResponsibilitiesQuality Service Delivery: Consistently provide exceptional service to all guests, focusing on meeting and exceeding their expectations.Accurate Reservation...


  • Muscat, Muscat, Oman IHG Hotels & Resorts Full time

    Job DescriptionWe are seeking a detail-oriented and customer-focused leader to join our team as a Hotel Operations Manager. As the ideal candidate, you will play a pivotal role in ensuring a smooth and positive guest experience by supervising and leading the front desk team.Key Responsibilities:Supervise and lead the front desk team, providing guidance,...