Executive Assistant to General Manager

6 days ago

Muscat, Muscat, Oman IHG Hotels & Resorts Full time

Crowne Plaza Muscat OCEC is looking for a highly organized, discreet, and proactive Executive Assistant to the General Manager. This key role provides comprehensive administrative support to the General Manager (GM) and ensures efficient operation of the Executive Office. The successful candidate will act as a liaison between the General Manager and internal/external stakeholders, manage confidential information with integrity, and contribute to the smooth coordination of executive-level functions.

YOUR DAY-TO-DAY:

  • Provide high-level administrative support to the General Manager, including calendar management, meeting coordination, and travel arrangements.
  • Draft, proofread, and manage correspondence, reports, presentations, and other documentation on behalf of the General Manager.
  • Serve as the primary point of contact between the General Manager and Department Heads, Owning Company groups and its representatives, IHG representatives, and external partners.
  • Organize and prepare agendas, minutes, and follow-ups for Leadership meetings.
  • Handle confidential and sensitive information with discretion and professionalism.
  • Assist in managing hotel projects, reporting deadlines, and internal communication initiatives.
  • Coordinate VIP visits, media visits, and special events involving the General Manager's participation.
  • Support the Executive Office in maintaining records, filing systems, and task tracking.
  • Facilitate internal communications across departments as directed by the General Manager.
  • Manage ad-hoc administrative tasks and special projects assigned by the Genral Manager.

WHAT WE NEED FROM YOU:
  • Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.
  • Minimum of 3–5 years of executive-level administrative experience, preferably in a hotel or corporate environment.
  • Exceptional organizational and time management skills.
  • Strong communication and interpersonal abilities, with fluency in English; Arabic is an advantage.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); knowledge of hotel systems (e.g., Opera, IHG tools) is a plus.
  • High degree of discretion, confidentiality, and professionalism.
  • Ability to multitask and adapt in a fast-paced, multicultural environment.
  • Strong attention to detail and proactive problem-solving skills.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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