Guest Relations Supervisor

2 days ago


Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time

Mandarin Oriental Hotel Group Limited is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world.

The Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place.

As a Guest Relations Supervisor at Mandarin Oriental, Muscat, you will be responsible for ensuring exceptional guest experiences throughout their stay. This includes supervising the Front Office Team and taking care of guests in a courteous manner by offering solutions in cooperation with all departments.

This role requires a high level of discretion, attention to detail, and excellent communication skills. You will be based at the Front Office, Lobby, and Club Lounge areas where most operational support is required.



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