
Strategic Account Manager
21 hours ago
About the Role
This position is responsible for building and maintaining strategic relationships with current and prospective clients, ensuring timely support for executing their investment plans and activities.
Key Responsibilities:
- BUILD STRATEGIC RELATIONSHIPS WITH CLIENTS
- Gain in-depth understanding of clients' business models, operational priorities, and industry dynamics to provide relevant and impactful support.
- Manage multiple client accounts simultaneously.
- Ensure timely delivery of end-to-end services such as business setup, licensing, permitting, and coordination of information exchange between clients and authorities.
Account Management
The successful candidate will be responsible for proactively managing a defined portfolio of client accounts, offering ongoing advice and guidance to drive business development, customer satisfaction, and service excellence.
Key Performance Indicators (KPIs):
- Client satisfaction rates
- Business development revenue growth
- Timely delivery of services
Requirements
To be successful in this role, you will need:
- Bachelor's degree in business administration, commerce, marketing, law, or other relevant discipline.
- 2 years' experience in a similar function.
- Very good customer service orientation.
- Good interpersonal skills and an open mindset to different cultures.
Working Conditions
The ideal candidate will have excellent analytical skills, problem-solving skills, and a proactive approach to finding solutions. They will also possess knowledge of business development, contract management, and negotiation.
Job Specifications
This is a full-time position that requires flexibility, adaptability, and a willingness to learn and grow with the organization.
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