Proficient in Customer Value Creation

3 days ago


Muscat, Muscat, Oman Omantel Full time

Job Summary: Proficient in Customer Value Creation

We are seeking a highly skilled individual proficient in customer value creation to join our team at Omantel. In this role, you will be responsible for designing and implementing CVM campaigns that drive business growth and revenue enhancement.

Key Accountabilities:

  • Develop and execute data-driven CVM campaigns aligned with business objectives.
  • Collaborate with internal stakeholders to optimize marketing strategies and improve campaign performance.
  • Work closely with data scientists to enhance prediction models and provide actionable insights.
  • Monitor key metrics such as ARPU and OPEX performance to ensure successful campaign execution.
  • Conduct market analysis to support customer segmentation and identify opportunities for retention.
  • Analyze customer behavior to inform CVM strategy and improve operational processes.

Requirements:

  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • Minimum 7 years of experience in CVM or a related field.

About Us:

Omantel is a leading telecommunications company in the Middle East, dedicated to delivering exceptional customer experiences. We offer a dynamic and inclusive work environment, where talented professionals can grow and develop their careers.



  • Muscat, Muscat, Oman Omantel Full time

    Role Purpose:Analyze and develop customer value management campaigns to drive business growth and revenue enhancement. Collaborate with internal stakeholders to optimize marketing strategies. Monitor campaign performance and provide actionable insights to improve outcomes.Position Information:Title: Customer Value Management ProficientUnit:...


  • Muscat, Muscat, Oman Omantel Full time

    Job Role: Senior Proficient, Customer Value Management">At Omantel, we are seeking a skilled Customer Value Management (CVM) Expert to join our team. As a key player in our organization, you will be responsible for designing and implementing CVM campaigns that drive business growth and revenue enhancement.Key Responsibilities:Design and implement data-driven...


  • Muscat, Muscat, Oman Value Folks Full time

    Job Requirements:This role requires an experienced Oracle EBS Financial Technical Consultant to join our team at Value Folks. Key responsibilities include:Main Tasks:Maintain and develop technical documentation to ensure compliance and accuracy.Implement and support custom solutions using Oracle development tools.Manage integrations with various systems,...


  • Muscat, Muscat, Oman InfyStrat Technologies Full time

    Customer Delivery Engineering Technical Leader• Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise. Provides leadership capabilities and insight for creation and sharing of intellectual capital, influences the Engineering team to improve products, actively...


  • Muscat, Muscat, Oman InfyStrat Technologies Full time

    Position Summary:We are seeking a highly experienced Customer Delivery Engineering Technical Leader to lead our customer delivery engagements and provide escalation support for large-scale solutions and complex issues.Main Responsibilities:Provide technical expertise and guidance to resolve complex customer problems.Lead the creation and dissemination of...


  • Muscat, Muscat, Oman FedEx Group Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Care Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and issuesAssist with hub operations and ensure...


  • Muscat, Muscat, Oman InfyStrat Technologies Full time

    Job Description:As a Technical Customer Service Lead at InfyStrat Technologies, you will lead customer delivery engagements and provide escalation support for large scale solutions and complex issues through deep technical expertise.Key Responsibilities:Lead customer delivery engagements and provide escalation support for large scale solutions and complex...


  • Muscat, Muscat, Oman Value Folks Full time

    Job Description:We are seeking a highly skilled Oracle EBS Financial Technical Consultant to join our team at Value Folks. This is an exciting opportunity for a senior professional with strong hands-on experience across Oracle development tools and a good understanding of Oracle Financial modules.Key Responsibilities:Develop and maintain technical...


  • Muscat, Muscat, Oman NETS-International Group Full time

    Responsibilities:Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise. Provides leadership capabilities and insight for creation and sharing of intellectual capital, influences the Engineering team to improve products, actively mentors and develops others.Thought...


  • Muscat, Muscat, Oman InfyStrat Technologies Full time

    About the Role:We are looking for a seasoned Customer Delivery Engineering Technical Leader who can lead our customer delivery engagements and provide escalation support for large-scale solutions and complex issues.Responsibilities:Provide technical expertise and guidance to resolve complex customer problems.Lead the creation and dissemination of technical...


  • Muscat, Muscat, Oman FedEx Full time

    Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution.Please note that the Job...


  • Muscat, Muscat, Oman FedEx Group Full time

    Our CultureFedEx's culture is built on a philosophy that puts people first. We value diversity, equity, and inclusion, and we are committed to creating a workplace where everyone can grow and develop.Job RequirementsWe are seeking a highly motivated and detail-oriented Hub Support Associate to join our team. As a key member of our customer support team, you...


  • Muscat, Muscat, Oman Value Folks Full time

    Oracle EBS Financial Technical ConsultantHiring: Oracle EBS Financial Technical Consultant (Bilingual – English/Arabic)Experience Level: Senior Consultant (8+ years)We are looking for a skilled Oracle EBS Technical Consultant with strong hands-on experience across Oracle development tools and a good understanding of Oracle Financial modules. This role is...


  • Muscat, Muscat, Oman InfyStrat Technologies Full time

    Job Overview:We are seeking an experienced IT Technical Expertise Leader to join our team at InfyStrat Technologies.About the Role:Contribute effectively in the areas of Customer Problem Resolution; Innovation; Engineering.Actively mentor and develop others.Lead the creation and sharing of intellectual property (content, training) including digital...


  • Muscat, Muscat, Oman FedEx Group Full time

    Key Responsibilities:Customer SupportHub OperationsAccount CreationBasic Process OnboardingBookingsInquiryProviding QuotesComplaint HandlingIssue ResolutionCase ManagementService RecoveryPro-active PreventionClaims HandlingEscalated Issue ResolutionEnquiryEnquiries (Ad Hoc)Basic Complaint HandlingBasic Issue ResolutionPlease note that the Job will close at...


  • Muscat, Muscat, Oman ACCA Careers Full time

    Typical Experience/Qualifications:KPMG's Indirect Tax practice is seeking for a talented Consultant to join the rapidly expanding team in a collaborative, forward-thinking environment at one of the world's top Tax Advisory providers. Our Tax professionals have extensive Tax insight and are equipped with the latest Tax technology. We are looking for...


  • Muscat, Muscat, Oman KPMG Lower Gulf Limited Full time

    Job DescriptionTypical Experience/Qualifications:KPMG's Indirect Tax practice is seeking for a talented Consultant to join the rapidly expanding team in a collaborative, forward-thinking environment at one of the world's top Tax Advisory providers. Our Tax professionals have extensive Tax insight and are equipped with the latest Tax technology. We are...


  • Muscat, Muscat, Oman KPMG Lower Gulf Limited Full time

    Job DescriptionTypical Experience/Qualifications:KPMG's Indirect Tax practice is seeking for a talented Consultant to join the rapidly expanding team in a collaborative, forward-thinking environment at one of the world's top Tax Advisory providers. Our Tax professionals have extensive Tax insight and are equipped with the latest Tax technology. We are...


  • Muscat, Muscat, Oman Delivery Hero SE Full time

    About the TeamWe are a dynamic and collaborative team that values innovation, creativity, and teamwork. We are passionate about making a positive impact on the lives of our customers and the communities we serve.We are looking for a talented individual who is eager to learn and grow with us to join our team as a Demand Planning Specialist.Using various...


  • Muscat, Muscat, Oman MAN Energy Solutions Full time

    Company Overview:MAN Energy Solutions is a global leader in the energy sector, enabling its customers to achieve sustainable value creation in the transition towards a carbon neutral future.We address tomorrow's challenges within the marine, energy and industrial sectors, improving efficiency and performance at a systematic level. With over 250 years of...