
Technical Customer Service Lead
6 days ago
As a Technical Customer Service Lead at InfyStrat Technologies, you will lead customer delivery engagements and provide escalation support for large scale solutions and complex issues through deep technical expertise.
Key Responsibilities:
- Lead customer delivery engagements and provide escalation support for large scale solutions and complex issues.
- Collaborate cross-functionally with internal stakeholders to showcase the value of Cisco services and solutions to customers.
- Drive customer technology transitions and influence solution architectures and services.
- Build customer simulations to resolve/validate complex problems and compatibility issues.
- Lead creation and dissemination of technical collateral, intellectual capital, documentation, and knowledge transfer.
- Provide technical expertise and escalation support in documenting and resolving technical problems found in products and solutions.
Requirements:
- 7 years of experience
- CCIE (DC or Enterprise)
- Optional: Experience with Cisco Firepower
-
Technical Customer Service
2 weeks ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeCustomer Delivery Engineering Technical Leader• Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise. Provides leadership capabilities and insight for creation and sharing of intellectual capital, influences the Engineering team to improve products, actively...
-
Technical Customer Service Leader
4 days ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeJob DescriptionThe ideal candidate for this role will be a technical expert in customer delivery engineering with strong leadership skills. The position involves leading customer delivery engagements, providing escalation support, and driving customer technology transitions.Key Responsibilities:Lead customer delivery engagements and provide escalation...
-
Technical Customer Service Representative
2 weeks ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeJob Description:We are seeking a highly skilled Customer Delivery Engineering Technical Leader to join our team at InfyStrat Technologies.Key Responsibilities:Liaise with customers and internal stakeholders to deliver complex solutions and provide technical support.Collaborate with cross-functional teams to create and share intellectual capital, influencing...
-
Customer Delivery Engineering Technical Lead
2 weeks ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeAbout the Role:We are looking for a seasoned Customer Delivery Engineering Technical Leader who can lead our customer delivery engagements and provide escalation support for large-scale solutions and complex issues.Responsibilities:Provide technical expertise and guidance to resolve complex customer problems.Lead the creation and dissemination of technical...
-
Customer Delivery Engineering Technical Leader
3 weeks ago
Muscat, Muscat, Oman NETS-International Group Full timeResponsibilities:Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise. Provides leadership capabilities and insight for creation and sharing of intellectual capital, influences the Engineering team to improve products, actively mentors and develops others.Thought...
-
Customer Service Technical Advisor
3 days ago
Muscat, Muscat, Oman Integrated Systems LLC Full timeJob Requirements:Integrated Systems LLC is seeking a skilled IT Service Desk Representative to join our team. The IT Service Desk Representative will be responsible for providing technical support and assistance to our clients.About the Role:The IT Service Desk Representative will work closely with our IT teams to ensure business continuity and user...
-
Engineering Technical Specialist
2 weeks ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeJob Overview:As a Customer Delivery Engineering Technical Leader, you will be responsible for leading customer delivery engagements and providing escalation support for large-scale solutions and complex issues.Main Responsibilities:Lead customer delivery engagements and/or provide escalation support for large-scale solutions and complex issues.Provide...
-
Customer Success and Delivery Technical Expert
2 weeks ago
Muscat, Muscat, Oman InfyStrat Technologies Full timePosition Summary:We are seeking a highly experienced Customer Delivery Engineering Technical Leader to lead our customer delivery engagements and provide escalation support for large-scale solutions and complex issues.Main Responsibilities:Provide technical expertise and guidance to resolve complex customer problems.Lead the creation and dissemination of...
-
Customer Engineering Technical Expert
2 weeks ago
Muscat, Muscat, Oman NETS-International Group Full timeAs a key member of NETS-International Group's Customer Delivery Team, you will lead complex customer engagements and provide technical expertise to resolve critical issues.ResponsibilitiesLead customer delivery engagements, providing technical guidance and support to ensure successful project outcomes.Collaborate with internal stakeholders to develop...
-
IT Service Delivery Lead
2 days ago
Muscat, Muscat, Oman Huawei Full timeAbout This RoleThe NOC specialist will be responsible for leading the NOC team and ensuring the delivery of high-quality services to customers. This role requires strong leadership and technical skills to manage a team of engineers and resolve complex technical issues.Key ResponsibilitiesLead the NOC team and ensure the delivery of high-quality...
-
Technical lead
4 weeks ago
Muscat, Muscat, Oman Unique Occupational Services Pvt Ltd Full timeMust have extensive CRM knowledge and experience in data mapping and migration, ensuring data integrity and accuracy, having 8+ years' experience.Oversee the delivery of technical components including SaaS/PaaS technology components. This includes ensuring that all technical aspects of the CRM implementation are executed according to the project plan and...
-
Customer Service Director
2 days ago
Muscat, Muscat, Oman Ahli Bank Full timeJob OverviewWe are seeking a Customer Service Director to lead our customer service team at Ahli Bank. As a key member of our retail banking team, you will be responsible for delivering exceptional customer experiences, setting high standards for customer interactions, and motivating branch staff to reach higher performance levels.Key Responsibilities:Set...
-
Customer Service Supervisor
2 weeks ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAbout the RoleWe are seeking a Customer Service Supervisor to join our team at Crowne Plaza. The ideal candidate will have a proven track record of delivering exceptional customer service and leading high-performing teams.ResponsibilitiesLead the front desk team to deliver exceptional guest experiencesOversee daily front desk operations to ensure seamless...
-
Technical Service Expert
6 days ago
Muscat, Muscat, Oman KONE Full time**Service Engineer Role at KONE**We are seeking a highly motivated and skilled Service Engineer to join our Muscat - Oman office. This role involves planning, managing, and overseeing the contracted scope of work, ensuring safe, high-quality, and efficient installation of KONE solutions according to agreed schedules and budgets.The successful candidate will...
-
Chiller Maintenance Services Manager
1 week ago
Muscat, Muscat, Oman Smart Technical Services LLC Full timeJob Description: Commercial Cooling Solutions ExpertWe are looking for an experienced Sales Executive to promote our Chiller Maintenance & Service solutions in Oman.Key Responsibilities:Develop and execute strategic sales plans for chiller maintenance and HVAC services.Conduct market research to identify trends, customer needs, and new business opportunities...
-
Technical Lead
3 weeks ago
Muscat, Muscat, Oman TAT IT Technolgies Full timeTechnical Lead - Payment Applications (Domestic Card Scheme Program)We have an urgent requirement for Technical Lead - Payment Applications (Domestic Card Scheme Program) for our banking client in Oman.Base Pay RangeYour actual pay will be based on your skills and experience — talk with your recruiter to learn more.Main RoleManage Payment scheme Projects &...
-
Customer Delivery Engineering Manager
4 days ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeAbout the RoleWe are seeking an experienced IT services consultant to lead customer delivery engagements and drive customer technology transitions. The ideal candidate will have strong technical expertise and leadership skills.Responsibilities:Lead customer delivery engagements and provide escalation support.Drive customer technology transitions and...
-
Senior Technical Service Expert
2 weeks ago
Muscat, Muscat, Oman Zoomlion Full timeAbout UsAt Zoomlion, we are committed to providing exceptional service and support to our customers. Our team of experienced professionals is dedicated to ensuring that all equipment is properly maintained and repaired to meet the highest standards of quality and safety.ResponsibilitiesThe Senior Technical Service Expert will be responsible for carrying out...
-
Muscat, Muscat, Oman Canonical Full timeAbout UsCanonical is a growing international software company that collaborates with the open-source community to deliver Ubuntu, the world's best free software platform. Our services help businesses worldwide reduce costs, improve efficiency, and enhance security with Ubuntu.Job OpportunityWe are seeking an experienced engineering manager to lead the...
-
IT Technical Lead
2 weeks ago
Muscat, Muscat, Oman Diyar United Company Full timeJob OverviewDiyar United Company is seeking an experienced IT Technical Lead to join our team. As a key member of our organization, you will be responsible for overseeing the IT department's overall technical and project management operations.