
Customer Value Management Expert
2 days ago
Job Role: Senior Proficient, Customer Value Management
">At Omantel, we are seeking a skilled Customer Value Management (CVM) Expert to join our team. As a key player in our organization, you will be responsible for designing and implementing CVM campaigns that drive business growth and revenue enhancement.
Key Responsibilities:
- Design and implement data-driven CVM campaigns aligned with business objectives.
- Collaborate with internal stakeholders to optimize marketing strategies and improve campaign performance.
- Work closely with data scientists to enhance prediction models and provide actionable insights.
- Monitor key metrics such as ARPU and OPEX performance to ensure successful campaign execution.
- Conduct market analysis to support customer segmentation and identify opportunities for retention.
- Analyze customer behavior to inform CVM strategy and improve operational processes.
- Develop and maintain relationships with various departments to ensure seamless campaign execution.
Requirements:
- Bachelor's degree in a relevant field, such as Marketing or Business Administration.
- A minimum of 7 years of experience in CVM or a related field.
About Us:
Omantel is a leading telecommunications company in the region, committed to delivering exceptional customer experiences. We offer a dynamic and inclusive work environment, where talented professionals can grow and develop their careers.
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