Customer Relationship Strategist

6 days ago

Muscat, Muscat, Oman beBee Careers Full time

Drive Customer Loyalty and Growth

As a seasoned professional in customer management, you will have the opportunity to develop and execute strategies that drive business growth and customer loyalty. Key Account Managers play a crucial role in building and maintaining strong relationships with key decision-makers and influencers within the diagnostics field.

Main Responsibilities:

  • To achieve sales objectives by identifying and pursuing new business opportunities and expanding existing relationships.
  • To develop and implement tailored solutions and offerings that meet the unique needs of end-users.
  • To partner with Application Specialists to optimize product evaluations and ensure seamless integration with existing workflows.
  • To collaborate closely with Channel Partners to align on common objectives for business growth.
  • To act as the first point of contact for end-users and provide exceptional support to resolve any service-related issues.
  • To manage opportunities using Sales Force.com (SFDC), ensuring a healthy sales funnel and maintaining the highest standards of compliance.

About the Role:

This is an exciting opportunity to join a team where you can make a real impact. As a Key Account Manager, you will be responsible for driving business growth and customer loyalty through effective relationship-building and strategic planning.

Key Requirements:

  • A solid background in managing opportunities, channel partners, and key stakeholders in Oman, including government authorities.
  • Proven experience in the diagnostics field, particularly in chemistry, immunoassay, and hematology.
  • Familiarity with Beckman Coulter products is highly desirable.

What We Offer:

We value diversity and are committed to creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. Join our team and take advantage of this exciting opportunity to grow your career and make a meaningful impact.

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