Dining Operations Lead

1 day ago

Muscat, Muscat, Oman beBeeDining Full time 4,000 - 5,000
Lead Dining Operations Manager

The Lead Dining Operations Manager oversees the daily operations of our all day dining restaurant, ensuring exceptional guest experiences and operational efficiency. This role involves leading the front-of-house team, maintaining service standards, managing inventory, and collaborating with the kitchen and hotel departments to deliver consistent and high-quality dining experiences.

Responsibilities:

  • Supervise the day-to-day operations of the restaurant, including breakfast, lunch, dinner, and special events.
  • Ensure outstanding guest service and handle guest feedback professionally and effectively.
  • Train, lead, and motivate the service team to maintain high standards of hospitality and professionalism.
  • Plan and manage staffing schedules based on business levels and forecasts.
  • Coordinate with the culinary team to ensure seamless service and timely food delivery.
  • Monitor cleanliness, ambiance, and presentation of the restaurant in accordance with brand standards.
  • Manage inventory, order supplies, and ensure proper stock rotation.
  • Implement and enforce health & safety, and hygiene standards (HACCP).
  • Analyze sales reports and drive revenue through upselling, promotions, and guest engagement.

Requirements:

  • Diploma or degree in Hospitality Management, Hotel Administration, or related field.
  • Minimum 3–5 years of experience in food & beverage service, with at least 1–2 years in a supervisory or managerial role.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent guest service orientation with attention to detail.
  • Proficient in POS systems and restaurant management software.
  • Knowledge of food and beverage service standards, wine service, and HACCP regulations.
  • Ability to work flexible hours, including weekends, evenings, and holidays.

We offer a competitive salary, impressive room discounts, and training opportunities to help you succeed in your career. Our goal is to create an inclusive environment where everyone feels valued and supported. We promote equal employment opportunities for all applicants and employees. Join us and become part of a global family committed to providing exceptional guest experiences.

A successful candidate will be motivated, organized, and have excellent communication skills. They will be able to lead a team, manage inventory, and analyze sales reports. The ideal candidate will also have knowledge of food and beverage service standards, wine service, and HACCP regulations.

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