Customer Service Representative
2 days ago
We are seeking a highly skilled Customer Service Representative to join our SWATX team. This role involves managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services.
The ideal candidate should have excellent communication skills, be able to actively listen to customers, and offer solutions based on their needs.
- Data Entry and Documentation: Recording and documenting interactions accurately in the CRM system for follow-up and quality assurance purposes.
- Product Knowledge: Maintaining up-to-date knowledge of product offerings, policies, and procedures to provide accurate and relevant support to customers.
- Collaboration: Working with team members and other departments to ensure seamless service delivery and escalate issues as needed to ensure customer satisfaction.
- Performance Metrics: Meeting or exceeding daily, weekly, and monthly performance goals and targets related to calls handled, customer satisfaction, and first call resolution rates.
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Customer Service Representative
2 days ago
Muscat, Muscat, Oman Nextcare Full timeAbout Nextcare">At Nextcare, we strive to deliver exceptional customer service in a fast-paced and dynamic environment. Our team is dedicated to providing personalized support to our clients, addressing their inquiries and concerns with empathy and professionalism.The Role">We are seeking a highly skilled Care Centre Agent to join our team. As a key member...
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Customer Service Representative
7 days ago
Muscat, Muscat, Oman Hyatt Hotels Corporation Full timeYou will be responsible for delivering an exceptional customer experience and providing top-notch service to our guests. In this role, you will work closely with the Engineering Department to ensure the smooth operation of all equipment and systems in support of other operating departments.Key Responsibilities:Perform routine maintenance and repairs on...
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Customer Service Professional
16 hours ago
Muscat, Muscat, Oman FedEx Group Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Care Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and issuesAssist with hub operations and ensure...
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Vehicle Services and Parts Representative
8 hours ago
Muscat, Muscat, Oman Al Musafir Auto Full timeAl Musafir Auto invites applications from talented Vehicle Services and Parts Representatives to join our team and contribute to the growth of our business by selling and promoting our comprehensive range of spare parts and vehicle services to customers in Oman.This field-based position requires strong interpersonal skills, a valid driving license, and prior...
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Financial Services Representative
5 days ago
Muscat, Muscat, Oman MAITRI GLOBAL PRIVATE LIMITED Full timeWe are seeking a talented Sales Representative to join our team at MAITRI GLOBAL PRIVATE LIMITED.Job DescriptionPursue new business opportunities and grow existing relationships.Develop a deep understanding of clients' financial situations and present personalized solutions.Consistently meet or exceed sales targets through targeted prospecting and...
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Technical Customer Service Representative
5 days ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeJob Description:We are seeking a highly skilled Customer Delivery Engineering Technical Leader to join our team at InfyStrat Technologies.Key Responsibilities:Liaise with customers and internal stakeholders to deliver complex solutions and provide technical support.Collaborate with cross-functional teams to create and share intellectual capital, influencing...
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Customer Service Representative
3 days ago
Muscat, Muscat, Oman Azadea Group Full timeJob DescriptionAzadea Group is seeking a Store Sales Associate to join our dynamic team. As a Store Sales Associate, you will be responsible for providing excellent customer service, maintaining store standards, and achieving sales targets.Main TasksProvide excellent customer service by greeting customers, responding to their queries, and offering...
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Luxury Goods Representative
2 days ago
Muscat, Muscat, Oman Hilia Full timeHilia Luxury Fine Jewellery offers a unique opportunity to work with high-end clients in Oman's capital city, Muscat.Job DescriptionAs a luxury goods representative, you will be responsible for selling Hilia's exquisite designs and pieces to discerning clients. This role requires strong communication and customer service skills, as well as a genuine interest...
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Sales Representative
2 days ago
Muscat, Muscat, Oman DigiGate Business Solutions Full timeAt DigiGate Business Solutions, we take a consultative approach to understand your unique business needs, challenges, and growth objectives. Leveraging our strong partnerships, we design tailored strategies and solutions that propel your business forward and foster innovation.Role DescriptionThis is a full-time on-site role located in Muscat for a Sales...
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Professional Sales Representative
2 days ago
Muscat, Muscat, Oman DigiGate Business Solutions Full timeWe value innovative thinking and strive to deliver cutting-edge solutions that propel our customers forward.DigiGate Business Solutions is seeking a talented Sales Representative to join our team.The Sales Representative will be responsible for:Engaging customer prospects and presenting our products and servicesMaintaining positive business relationships to...
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Care Representative
16 hours ago
Muscat, Muscat, Oman FedEx Group Full timeOur PhilosophyFedEx's People-Service-Profit philosophy describes the principles that govern every decision, policy, or activity. We take care of our people, who deliver impeccable service to our customers, resulting in profitability and securing our future.Job OverviewWe are seeking a highly motivated and detail-oriented Care Representative to join our team....
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Sales and Marketing Representative
2 days ago
Muscat, Muscat, Oman Green Umbrella Recruitment Full time**Job Summary**As a Sales and Marketing Representative, you will play a crucial role in expanding our client base and driving business growth through effective sales strategies and exceptional customer service.**Key Performance Indicators (KPIs):**Meet or exceed monthly sales targetsDevelop and maintain a strong professional network
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Sales Representative
1 week ago
Muscat, Muscat, Oman AL BASMA GLOBAL INVESTMENT Full timeCompany DescriptionAL BASMA GLOBAL INVESTMENT is at the forefront of revolutionizing digital storytelling by creating captivating 3D environments that enable businesses to showcase their offerings authentically. Our vision promotes a sustainable world where virtual and physical realities coexist seamlessly, driving a new era of creativity and human...
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Technical Customer Service
5 days ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeCustomer Delivery Engineering Technical Leader• Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise. Provides leadership capabilities and insight for creation and sharing of intellectual capital, influences the Engineering team to improve products, actively...
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Customer Service Supervisor
5 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAbout the RoleWe are seeking a Customer Service Supervisor to join our team at Crowne Plaza. The ideal candidate will have a proven track record of delivering exceptional customer service and leading high-performing teams.ResponsibilitiesLead the front desk team to deliver exceptional guest experiencesOversee daily front desk operations to ensure seamless...
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Customer Experience Representative
2 days ago
Muscat, Muscat, Oman Apparel Group Full timePosition SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Apparel Group. As a sales professional, you will be responsible for generating revenue growth, developing strong relationships with customers, and maintaining a high level of product knowledge.ResponsibilitiesSales Growth: Meet or exceed sales targets,...
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Customer Care Representative-Associate
2 weeks ago
Muscat, Muscat, Oman FedEx Full timeCustomer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution.Please note that the Job...
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Sales Representative
2 weeks ago
Muscat, Muscat, Oman AMICO Group Full timeJob Purpose: To achieve the sales forecasts and collection of the assigned Dermatology products by prospecting the territory sales opportunities, building up and maintaining relationships with prospects and customers, promoting assigned products, following up orders processes and collection, sustaining customers' in-service and reporting on competitors'...
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Customer Care Representative-Associate
2 weeks ago
Muscat, Muscat, Oman FedEx Group Full timeKey Responsibilities:Customer SupportHub OperationsAccount CreationBasic Process OnboardingBookingsInquiryProviding QuotesComplaint HandlingIssue ResolutionCase ManagementService RecoveryPro-active PreventionClaims HandlingEscalated Issue ResolutionEnquiryEnquiries (Ad Hoc)Basic Complaint HandlingBasic Issue ResolutionPlease note that the Job will close at...
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Customer Service Leader
3 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeWe are seeking an experienced Customer Service Leader to join our team at Mandarin Oriental, Muscat. As a key member of the Front Office Team, you will be responsible for creating memorable moments for our guests through personalized service and attention to detail.In this role, you will work closely with the Guest Relations Manager to guide and manage the...