Retention and Engagement Specialist

5 days ago


Muscat, Muscat, Oman G MASS Full time

G MASS seeks a results-driven Senior Manager to lead our Loyalty & Retention Management efforts. As a key member of our team, you will be responsible for developing and executing innovative customer loyalty strategies that drive business growth.

Responsibilities and Qualifications

You will:

  • Develop and implement comprehensive loyalty and retention programs that enhance engagement and business growth.
  • Drive initiatives that improve customer satisfaction and foster long-term brand loyalty.

To be considered for this role, you should have a Bachelor's degree in a relevant discipline and a minimum of 8 years of relevant experience, with at least 3 years in a managerial role. Strong technical skills, including expertise in automation, database management, and data-driven decision-making, are required. Leadership abilities, such as conflict resolution, leading change, and inspiring teams, are also essential.



  • Muscat, Muscat, Oman G MASS Consulting Full time

    G MASS Consulting is seeking a Retention Management Specialist to join our team. In this role, you will be responsible for developing and executing strategies to improve customer retention and drive business growth.Key ResponsibilitiesDevelop and implement retention programs that meet business objectives.Analyze customer data to identify trends and...


  • Muscat, Muscat, Oman G MASS Full time

    G MASS is seeking a highly skilled Senior Manager – Loyalty & Retention Management to join our team. In this role, you will develop and execute innovative customer loyalty strategies that drive business growth and enhance engagement.Key ResponsibilitiesDesign and implement loyalty and retention programs that meet business objectives.Use customer data...


  • Muscat, Muscat, Oman G MASS Full time

    G MASS is committed to delivering exceptional customer experiences. We are seeking a Senior Manager – Loyalty & Retention Management to drive our loyalty and retention strategy forward.Job DescriptionThe successful candidate will be responsible for developing and executing comprehensive loyalty and retention programs that align with business goals. This...


  • Muscat, Muscat, Oman PayTech Nexus Ltd Full time

    Job OverviewWe are seeking a Customer Engagement Lead to join our Cards portfolio management division. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer engagement and loyalty.Key Responsibilities:Develop and implement customer engagement strategies to drive loyalty and retention.Manage...


  • Muscat, Muscat, Oman G MASS Full time

    G MASS is looking for a motivated and experienced Senior Manager to lead our Loyalty & Retention Management efforts. As a key member of our team, you will be responsible for developing and executing innovative customer loyalty strategies that drive business growth.ResponsibilitiesYou will work closely with our CVM team to enhance personalization and optimize...


  • Muscat, Muscat, Oman G MASS Consulting Full time

    **The Job:**We have an exciting opportunity for a highly motivated Corporate Communications Specialist to join our team at G MASS Consulting. As a Corporate Communications Specialist, you will be responsible for developing and implementing corporate communications strategies that align with our company's mission and values.About Us:G MASS Consulting is a...


  • Muscat, Muscat, Oman PayTech Group Full time

    We are looking for a highly skilled Portfolio Management Specialist to join our Cards business unit at PayTech Group. In this role, you will be responsible for reviewing consumer behavior and market trends to identify improvement opportunities for client engagement through tactical campaigns, market research to identify customer preferences, competitor...


  • Muscat, Muscat, Oman G MASS Full time

    Employer Brand Specialist – Muscat, OmanAre you passionate about storytelling, branding, and creating an engaging workplace culture? Do you thrive on connecting people with meaningful opportunities? If so, we want you on our teamAbout the RoleA leading commercial business in Muscat, Oman, is looking for an Employer Brand Specialist to shape and enhance its...


  • Muscat, Muscat, Oman G MASS Consulting Full time

    Employer Brand Specialist - Muscat, OmanAre you passionate about storytelling, branding, and creating an engaging workplace culture? Do you thrive on connecting people with meaningful opportunities? If so, we want you on our teamAbout The RoleA leading commercial business in Muscat, Oman, is looking for an Employer Brand Specialist to shape and enhance its...


  • Muscat, Muscat, Oman G MASS Full time

    G MASS is seeking a seasoned professional to lead its loyalty and retention efforts. As a Senior Manager – Loyalty & Retention Management, you will develop and execute innovative customer loyalty strategies that enhance engagement and business growth.Key ResponsibilitiesDevelop comprehensive loyalty and retention programs aligned with business...

  • Senior Manager

    5 days ago


    Muscat, Muscat, Oman G MASS Full time

    Are you passionate about customer loyalty and retention? Do you thrive on creating engaging, rewarding experiences that drive customer satisfaction and long-term relationships? We are seeking a Senior Manager – Loyalty & Retention Management to develop and execute innovative customer loyalty strategies that enhance engagement and business growth.Key...


  • Muscat, Muscat, Oman G MASS Consulting Full time

    We are seeking a Customer Experience Manager to develop and execute innovative customer loyalty strategies that enhance engagement and business growth. This role will involve working closely with cross-functional teams to design customer-centric products and services.Key ResponsibilitiesDevelop comprehensive loyalty and retention programs that align with...


  • Muscat, Muscat, Oman PayTech Group Full time

    Minimum Requirements:English language (Arabic is preferred)Cards portfolio management in a GCC banksPurpose of Job:This role will work with clients on the implementation of strategy to optimize performance drivers and revenues at the portfolio level. It will require working extensively with internal and external stakeholders to drive a robust lifecycle...


  • Muscat, Muscat, Oman PayTech Nexus Ltd Full time

    Term: 12 monthsLocation: Muscat, OmanDivision: Cards - RetailReports to: Head of PortfolioRelevant experience: Minimum of 10 years of experience in Cards Portfolio ManagementMandatory requirements:English language (Arabic is preferred)Cards portfolio management in GCC banksPurpose of Job:This role will work with clients on the implementation of strategy to...


  • Muscat, Muscat, Oman PayTech Group Full time

    Term: 12 monthsLocation: Muscat, OmanDivision: Cards- RetailReports to: Head of PortfolioRelevant experience: Minimum of 10 years of experience in Cards Portfolio ManagementMandatory requirements:English language (Arabic is preferred)Cards portfolio management in GCC banksPurpose of Job:This role will work with clients on the implementation of strategy to...


  • Muscat, Muscat, Oman INMA OMAN CO LLC Full time

    Our Vision: To be the leading provider of sales & after-sales support in the Oman market.Job Description: As an After-Sales Manager, you will be responsible for developing and implementing strategies to improve customer satisfaction and optimize service and support operations.Required Skills and Qualifications:Strong analytical and problem-solving...


  • Muscat, Muscat, Oman PayTech Nexus Ltd Full time

    Digital Credit Specialist Job DescriptionWe are seeking a Digital Credit Specialist to join our Cards portfolio management division. As a key member of our team, you will be responsible for developing and implementing strategies to drive digital credit growth and customer engagement.Key Responsibilities:Develop and implement digital credit strategies to...


  • Muscat, Muscat, Oman G MASS Full time

    We are seeking a seasoned professional to develop and execute innovative customer loyalty strategies that drive business growth at G MASS.About the RoleAs a Senior Manager – Loyalty & Retention Management, you will be responsible for creating comprehensive loyalty programs that align with our business goals. You will utilize customer data insights to craft...


  • Muscat, Muscat, Oman Ahli Bank Full time

    About the RoleThe Corporate Banking Growth Specialist will be responsible for developing and implementing strategies to drive corporate deposit growth and expand the bank's corporate client base. This includes attracting high-value corporate clients, promoting digital banking solutions, and fostering long-term relationships with existing clients.Main...


  • Muscat, Muscat, Oman G MASS Full time

    About the OpportunityWe are seeking an Employer Brand Specialist to join our team in Oman. As an Employer Brand Specialist, you will be responsible for developing and implementing employer branding strategies that attract top talent and engage existing employees.ResponsibilitiesDevelop and implement employer branding strategies that align with the company's...