
Loyalty and Retention Manager
5 days ago
G MASS is looking for a motivated and experienced Senior Manager to lead our Loyalty & Retention Management efforts. As a key member of our team, you will be responsible for developing and executing innovative customer loyalty strategies that drive business growth.
ResponsibilitiesYou will work closely with our CVM team to enhance personalization and optimize customer engagement. Your tasks will include:
- Maintaining high levels of customer satisfaction through continuous improvement of loyalty programs.
- Driving initiatives that improve customer satisfaction and foster long-term brand loyalty.
To be considered for this role, you should have a Bachelor's degree in a relevant discipline and a minimum of 8 years of relevant experience, with at least 3 years in a managerial role. Strong technical skills, including expertise in automation, database management, and data-driven decision-making, are required. Leadership abilities, such as conflict resolution, leading change, and inspiring teams, are also essential.
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Loyalty and Retention Strategist
1 week ago
Muscat, Muscat, Oman G MASS Consulting Full timeG MASS Consulting is seeking a Loyalty and Retention Strategist to lead the development and execution of customer loyalty strategies that drive business growth and customer satisfaction. The ideal candidate will have strong analytical and communication skills.Key ResponsibilitiesDesign and implement loyalty and retention programs that meet business...
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Retention Management Leader
2 days ago
Muscat, Muscat, Oman G MASS Full timeG MASS is committed to delivering exceptional customer experiences. We are seeking a Senior Manager – Loyalty & Retention Management to drive our loyalty and retention strategy forward.Job DescriptionThe successful candidate will be responsible for developing and executing comprehensive loyalty and retention programs that align with business goals. This...
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Loyalty Strategy Development Manager
2 days ago
Muscat, Muscat, Oman G MASS Full timeWe are G MASS, a company dedicated to delivering outstanding customer experiences. As a Senior Manager – Loyalty & Retention Management, you will play a critical role in driving our loyalty and retention strategy forward.ResponsibilitiesDevelop and implement comprehensive loyalty and retention programs that meet business objectives.Work closely with the...
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Customer Loyalty Director
2 days ago
Muscat, Muscat, Oman G MASS Full timeG MASS is seeking a seasoned professional to lead its loyalty and retention efforts. As a Senior Manager – Loyalty & Retention Management, you will develop and execute innovative customer loyalty strategies that enhance engagement and business growth.Key ResponsibilitiesDevelop comprehensive loyalty and retention programs aligned with business...
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Customer Loyalty Strategist
5 days ago
Muscat, Muscat, Oman G MASS Full timeWe are seeking a seasoned professional to develop and execute innovative customer loyalty strategies that drive business growth at G MASS.About the RoleAs a Senior Manager – Loyalty & Retention Management, you will be responsible for creating comprehensive loyalty programs that align with our business goals. You will utilize customer data insights to craft...
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Retention and Engagement Specialist
5 days ago
Muscat, Muscat, Oman G MASS Full timeG MASS seeks a results-driven Senior Manager to lead our Loyalty & Retention Management efforts. As a key member of our team, you will be responsible for developing and executing innovative customer loyalty strategies that drive business growth.Responsibilities and QualificationsYou will:Develop and implement comprehensive loyalty and retention programs that...
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Senior Manager
5 days ago
Muscat, Muscat, Oman G MASS Full timeAre you passionate about customer loyalty and retention? Do you thrive on creating engaging, rewarding experiences that drive customer satisfaction and long-term relationships? We are seeking a Senior Manager – Loyalty & Retention Management to develop and execute innovative customer loyalty strategies that enhance engagement and business growth.Key...
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Retention Management Specialist
1 week ago
Muscat, Muscat, Oman G MASS Consulting Full timeG MASS Consulting is seeking a Retention Management Specialist to join our team. In this role, you will be responsible for developing and executing strategies to improve customer retention and drive business growth.Key ResponsibilitiesDevelop and implement retention programs that meet business objectives.Analyze customer data to identify trends and...
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Customer Experience Manager
1 week ago
Muscat, Muscat, Oman G MASS Consulting Full timeWe are seeking a Customer Experience Manager to develop and execute innovative customer loyalty strategies that enhance engagement and business growth. This role will involve working closely with cross-functional teams to design customer-centric products and services.Key ResponsibilitiesDevelop comprehensive loyalty and retention programs that align with...
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Retail Banking Relationship Manager
1 week ago
Muscat, Muscat, Oman Ahli Bank Full timeThe Retail Banking Relationship Manager at Ahli Bank is responsible for building and maintaining strong relationships with existing and potential retail customers. This involves identifying and capitalizing on opportunities to sell bank products and services, as well as providing exceptional customer service to drive loyalty and retention.
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Experience Optimization Lead
1 week ago
Muscat, Muscat, Oman G MASS Consulting Full timeWe are looking for an Experience Optimization Lead to join our team at G MASS Consulting. As a seasoned professional with a background in loyalty and retention, you will be responsible for developing and executing strategies that drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and implement comprehensive loyalty and retention...
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Senior Customer Engagement Specialist
2 days ago
Muscat, Muscat, Oman G MASS Full timeG MASS is seeking a highly skilled Senior Manager – Loyalty & Retention Management to join our team. In this role, you will develop and execute innovative customer loyalty strategies that drive business growth and enhance engagement.Key ResponsibilitiesDesign and implement loyalty and retention programs that meet business objectives.Use customer data...
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Muscat, Muscat, Oman Ahli Bank Full timeJob DescriptionThe Corporate Client Acquisition and Retention Expert will be responsible for acquiring new corporate clients, deepening existing relationships, and promoting digital banking solutions. This includes identifying opportunities to cross-sell corporate, institutional, and personal banking products and collaborating with internal teams to deliver...
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Senior Customer Experience Leader
5 days ago
Muscat, Muscat, Oman G MASS Full timeWe are seeking an accomplished Senior Manager to oversee our Loyalty & Retention Management department at G MASS. In this role, you will be responsible for developing and executing comprehensive loyalty programs that align with our business goals.Key ResponsibilitiesYou will:Utilize customer data insights to create targeted incentives, rewards, and...
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Sales and Service Champion
1 week ago
Muscat, Muscat, Oman Ahli Bank Full timeThe Sales and Service Champion at Ahli Bank embodies the spirit of excellence in sales and customer service. As a seasoned professional, you will leverage your expertise to drive business growth, build strong relationships with customers, and deliver exceptional experiences that foster loyalty and retention.
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Customer Engagement Lead
2 weeks ago
Muscat, Muscat, Oman PayTech Nexus Ltd Full timeJob OverviewWe are seeking a Customer Engagement Lead to join our Cards portfolio management division. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer engagement and loyalty.Key Responsibilities:Develop and implement customer engagement strategies to drive loyalty and retention.Manage...
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Service Management Director
5 days ago
Muscat, Muscat, Oman Omantel Full timeAt Omantel, we are seeking a highly skilled Service Management Director to join our team. As a key member of our leadership team, you will be responsible for driving the delivery of high-quality services and support tailored to the specific needs and requirements of customers within the Government and Financial sectors.The ideal candidate will have a strong...
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Customer Experience Manager
5 days ago
Muscat, Muscat, Oman Omantel Full timeWe are seeking a highly skilled CUSTOMER EXPERIENCE MANAGER - GOVERNMENT SECTOR to join our team at Omantel. In this role, you will be responsible for developing and implementing service management strategies that align with enterprise business goals and objectives.The ideal candidate will have a strong background in service management, customer relationship...
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After-Sales Business Manager
4 days ago
Muscat, Muscat, Oman INMA OMAN CO LLC Full timeJob Title: After-Sales Business ManagerAbout Us: INMA CO. OMAN LLC is a leading medium to heavy equipment and industrial equipment dealership with over 50 years of experience in the Oman market.Our Mission: We provide excellent sales & after-sales support to our wide range of customer base, representing top brands within each product line.Job Summary: The...
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After-Sales Manager
3 weeks ago
Muscat, Muscat, Oman INMA OMAN CO LLC Full timeJob Title: After-Sales ManagerLocation: Muscat, OmanCompany: INMA CO. OMAN LLCJob Type: Full-TimeAbout Us: We are a medium to heavy equipment and industrial equipment dealership, representing some of the top brands within each product line. We have been in the Oman market for over 50 years and are known for providing excellent sales & after-sales support to...