Retention Management Specialist

11 hours ago


Muscat, Muscat, Oman G MASS Consulting Full time

G MASS Consulting is seeking a Retention Management Specialist to join our team. In this role, you will be responsible for developing and executing strategies to improve customer retention and drive business growth.

Key Responsibilities
  1. Develop and implement retention programs that meet business objectives.
  2. Analyze customer data to identify trends and opportunities for growth.
  3. Work closely with cross-functional teams to design and deliver customer-centric solutions.
  4. Monitor program success through key performance indicators and make adjustments as needed.
  5. Stay up-to-date on industry trends and best practices to continuously improve retention strategies.
Requirements
  • Bachelor's degree in a relevant field.
  • At least 8 years of experience in a related field, with a minimum of 3 years in a leadership role.
  • Strong technical skills, including automation, database management, and data analysis.
  • Excellent leadership and communication skills.


  • Muscat, Muscat, Oman G MASS Full time

    G MASS seeks a Senior Manager – Loyalty & Retention Management to lead customer loyalty initiatives and drive business growth.Key ResponsibilitiesDevelop and implement loyalty and retention programs that align with business goals.Use customer data to create targeted incentives, rewards, and personalized experiences.Collaborate with cross-functional teams...


  • Muscat, Muscat, Oman G MASS Consulting Full time

    G MASS Consulting is seeking a Loyalty and Retention Strategist to lead the development and execution of customer loyalty strategies that drive business growth and customer satisfaction. The ideal candidate will have strong analytical and communication skills.Key ResponsibilitiesDesign and implement loyalty and retention programs that meet business...


  • Muscat, Muscat, Oman Jobtrack Management Services Full time

    Procurement and Contract SpecialistJobtrack Management Services is seeking a highly skilled Procurement and Contract Specialist to join our team in Muscat. The ideal candidate will have a degree in QS/Civil Engineering/Construction Management or equivalent, with 10-15 years of experience, including at least 5 years of site-based experience.Familiarity with...


  • Muscat, Muscat, Oman Ahg Group Full time

    Civil Engineer in Water Retention StructuresAbout the Role:We are seeking an experienced Civil Engineer to join our team as a Project Manager for our Wastewater Treatment Plant project in Oman. As a Civil Engineer, you will be responsible for managing and coordinating project activities, including construction, budgeting, and client liaison.Key...


  • Muscat, Muscat, Oman Hyatt Full time

    This exciting opportunity is for a seasoned Human Resources Manager to join our dynamic team at Hyatt International.As a Human Resources Manager, you will play a critical role in driving business results through strategic HR initiatives.Your responsibilities will include:Leading the development and implementation of HR strategies.Providing coaching and...


  • Muscat, Muscat, Oman G MASS Full time

    At G MASS, we prioritize customer loyalty and retention. We are seeking a Senior Manager – Loyalty & Retention Management to develop and execute effective loyalty strategies.ResponsibilitiesDesign and implement loyalty and retention programs that meet business objectives.Use customer data to create personalized experiences and targeted incentives.Lead...


  • Muscat, Muscat, Oman MM Management Consultant Full time

    Job DescriptionWe are seeking a highly motivated and experienced Sales and Business Development Specialist to join our team at MM Management Consultant. The ideal candidate will have a strong background in sales, business development, and customer relationship management.The successful candidate will be responsible for identifying new business opportunities,...


  • Muscat, Muscat, Oman G MASS Consulting Full time

    **The Job:**We have an exciting opportunity for a highly motivated Corporate Communications Specialist to join our team at G MASS Consulting. As a Corporate Communications Specialist, you will be responsible for developing and implementing corporate communications strategies that align with our company's mission and values.About Us:G MASS Consulting is a...


  • Muscat, Muscat, Oman G MASS Full time

    **Customer Loyalty at G MASS**We are seeking a Senior Manager – Loyalty & Retention Management to develop and execute innovative customer loyalty strategies that enhance engagement and business growth.Key ResponsibilitiesDevelop and implement comprehensive loyalty and retention programs that align with business objectives.Utilize customer data insights to...


  • Muscat, Muscat, Oman Candidzone Qatar Full time

    Infrastructure Management SpecialistWe are seeking an experienced Infrastructure Management Specialist to join our team in Qatar. The ideal candidate will have a strong background in civil engineering, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAnalyze and develop solutions for complex...


  • Muscat, Muscat, Oman G MASS Consulting Full time

    Employer Brand Specialist - Muscat, OmanAre you passionate about storytelling, branding, and creating an engaging workplace culture? Do you thrive on connecting people with meaningful opportunities? If so, we want you on our teamAbout The RoleA leading commercial business in Muscat, Oman, is looking for an Employer Brand Specialist to shape and enhance its...


  • Muscat, Muscat, Oman G MASS Consulting Full time

    We are seeking a Customer Experience Manager to develop and execute innovative customer loyalty strategies that enhance engagement and business growth. This role will involve working closely with cross-functional teams to design customer-centric products and services.Key ResponsibilitiesDevelop comprehensive loyalty and retention programs that align with...


  • Muscat, Muscat, Oman Ahli Bank Full time

    The Retail Banking Relationship Manager at Ahli Bank is responsible for building and maintaining strong relationships with existing and potential retail customers. This involves identifying and capitalizing on opportunities to sell bank products and services, as well as providing exceptional customer service to drive loyalty and retention.


  • Muscat, Muscat, Oman Omantel Full time

    Role Purpose:To ensure the delivery of high-quality services and support tailored to the specific needs and requirements of customers within Government and Financial sectors. Through strategic service management, customer relationship management, and continuous improvement initiatives, you will drive customer satisfaction, loyalty, and retention within...


  • Muscat, Muscat, Oman Career Maker Bahrain Full time

    About the RoleThe Design Management Specialist will oversee the entire project lifecycle, from initial consultation to final delivery. This includes collaborating with clients to understand their needs, translating them into design solutions, and coordinating with architects, designers, artists, and other stakeholders to ensure smooth project completion.


  • Muscat, Muscat, Oman Jobtrack Management Services Full time

    CONTRACT MANAGEMENT SPECIALISTWe are seeking a skilled Contracts Manager to join our team at Jobtrack Management Services in Muscat. The ideal candidate will have a degree in QS/Civil Engineering/Construction Management or equivalent, with 10-15 years of experience, including at least 5 years of site-based experience.Familiarity with FIDIC & other forms of...


  • Muscat, Muscat, Oman Lobo Management Full time

    The Ideal CandidateWe are seeking a highly skilled and experienced leader to join our team. The ideal candidate will have a Bachelor's degree in a relevant engineering field and significant experience in Joinery production management, ideally within the Middle East. They should also possess strong knowledge of drawings, engineering compliance, and production...


  • Muscat, Muscat, Oman métier - Strategic HR Solutions Full time

    As a Broker Relations Manager, you will build and maintain strong relationships with broker partners to drive business growth and client retention. You'll collaborate with brokers, monitor performance, conduct market research, and work with internal teams to achieve sales targets. Your expertise will help expand our broker network and strengthen our market...


  • Muscat, Muscat, Oman G MASS Full time

    G MASS is committed to delivering exceptional customer experiences. We are seeking a Senior Manager – Loyalty & Retention Management to drive customer satisfaction and long-term brand loyalty.Job DescriptionDevelop and implement loyalty and retention programs that meet business goals.Use customer data to create targeted incentives, rewards, and...


  • Muscat, Muscat, Oman Abroad Work Full time

    Job Title: IT Risk Management SpecialistJob Type: PermanentExperience: 10 YearsSalary: $2000Job DescriptionWe are seeking an IT Risk Management Specialist to join our team at Abroad Work. The successful candidate will have a strong background in cybersecurity and be able to identify and mitigate risks associated with cloud computing.Key...