Customer Engagement Lead

3 days ago


Muscat, Muscat, Oman PayTech Nexus Ltd Full time
Job Overview

We are seeking a Customer Engagement Lead to join our Cards portfolio management division. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer engagement and loyalty.

Key Responsibilities:
  • Develop and implement customer engagement strategies to drive loyalty and retention.
  • Manage relationships with internal stakeholders to ensure seamless execution of portfolio programs.
  • Analyze market trends and consumer behavior to identify opportunities for growth and improvement.
  • Collaborate with cross-functional teams to design and develop best-in-class portfolio programs.
Requirements:
  • 10+ years of experience in cards product/portfolio management.
  • Regional experience preferred.
  • Bachelor's degree or equivalent qualification; advanced degree or MBA preferred.
  • Fluent in local office language and English required; other languages desirable.


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