Hotel Reservation Supervisor

13 hours ago


Muscat, Muscat, Oman Client of Bali Jobs Recruitment Full time
Job Description

This position oversees all local and overseas room bookings, ensuring efficient communication with guests and timely responses to reservation requests. The ideal candidate will have strong leadership skills and the ability to train subordinates effectively.

Key Responsibilities:

  • Supervise and handle all local and overseas room bookings.
  • Ensure timely responses to reservation requests.
  • Coordinate with Sales and Marketing director to control room inventory.
  • Monitor and update internet reservation system.
  • Develop and implement strategies to achieve maximum guest satisfaction.
  • Solve client complaints regarding reservations.

Requirements:

  • Degree or certification in Hospitality or relevant field.
  • 2+ years of experience in a similar role.
  • Strong leadership, communication, and organizational skills.
  • Excellent knowledge of hotel operations.
  • Very good command of written and spoken English.


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