
Responsible Tourism Sales Agent
6 days ago
The job we are looking to fill is a key role in our team.
Job DescriptionWe are seeking an experienced and skilled sales agent who can handle the Italian market. The ideal candidate will have strong communication skills, be proficient in English, and have a native level of fluency in Italian.
As a sales agent, you will be responsible for managing travelers' requests via our platform and being the main point of contact for travelers in the Italian market.
You will be working closely with our team to ensure that all travelers have a seamless and enjoyable experience.
We offer a competitive package including a monthly fixed salary, flexible working hours, and opportunities for growth and development.
Your Key ResponsibilitiesAdvising travelers and building tailor-made trips
Communicating with travelers through our platform
Understanding their expectations and specific needs
Providing guidance on destinations, cultures, traditions, and activities
Managing all the practical aspects of the trip
Matching traveler needs with transport, accommodation, insurance, tours, and activities
Managing hotel and activity bookings
Invoicing travelers
Ensuring customer satisfaction throughout the journey
Acting as the travelers' point of contact during the trip
Monitoring quality throughout the experience
Handling complaints, cancellations, and refunds as needed
RequirementsNative Italian speaker and proficient in English
2+ years of experience in tourism and/or sales
Familiarity with Arabic culture and destinations
Great communication skills and client-first mindset
Comfortable with digital tools and email communication
Collaborative and receptive to feedback
Lived or traveled extensively in Oman
Organized, resourceful, and adaptable
Passionate about responsible tourism
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