Front Desk Representative

2 days ago


Muscat, Muscat, Oman 21c Museum Hotels Full time

Welcome to 21c Museum Hotels, where we pride ourselves on providing unforgettable experiences for our guests. As a Guest Experience Coordinator, you will be at the forefront of creating these special moments, ensuring that every visitor feels valued and cared for during their stay.

About the Role

This is an exciting opportunity to join our team as a Welcome Host, where you will be responsible for welcoming and checking-in guests, handling room assignments, and responding to their queries and concerns. Your friendly and approachable demeanor will set the tone for a fantastic stay with us.

Responsibilities:
  1. Provide a warm welcome and efficient check-in service to all guests
  2. Resolve guest inquiries and issues promptly, ensuring their needs are met
  3. Promote our hotel's amenities and services, enhancing the guest experience
Key Skills:

To succeed in this role, you will need excellent communication skills, a proactive attitude, and the ability to work well under pressure. Prior experience in a similar position is desirable, but not essential. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.



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