
Customer Service Manager
6 hours ago
We are seeking a skilled Customer Service Manager to join our team at Wyndham Hotels & Resorts EMEA. As the face of our hotel, you will be responsible for providing exceptional service to our guests and ensuring that every stay is memorable.
Main Responsibilities- Provide Thoughtful Service: Consistently deliver thoughtful, caring, and sincere service to all guests.
- Process Reservations: Obtain all necessary information when taking room reservations and follow up to ensure smooth check-ins.
- Monitor Front Office Operations: Review front office log and trace file daily to identify areas for improvement.
- Serve VIPs and Special Requests: Monitor and fulfill all VIP and special guest requests in a timely and professional manner.
- Operate Hotel Systems: Fully comprehend and operate all relevant aspects of the Front Desk computer system.
- Manage Deliveries and Messages: Ensure logging and deliveries of all messages, packages, and mail in a timely and professional manner.
- Experience: A minimum of two years' experience in a similar role in a branded hotel.
- Education: Diploma in hospitality management.
- Computer Literacy: Proficiency in computer systems and software.
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Customer Service Representative
2 days ago
Muscat, Muscat, Oman SWATX Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our SWATX team. This role involves managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services.The ideal candidate should have excellent communication skills, be able to actively listen to customers, and offer...
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Experienced Senior Sales Manager
2 weeks ago
Muscat, Muscat, Oman Elite Recruitment Service Full timeCompany: International Luxury Hotel GroupRole: Senior Sales ManagerReporting to: Sales DirectorStart date: SoonestPackage: Generous Expat Package with benefitsCompany DescriptionWe are seeking an experienced and dynamic Senior Sales Manager to join our team in the luxury hotel sector. The ideal candidate will possess a proven track record of driving sales...
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Technical Customer Service
5 days ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeCustomer Delivery Engineering Technical Leader• Leads customer delivery engagements and/or provides escalation support for large scale solutions and complex issues through deep technical expertise. Provides leadership capabilities and insight for creation and sharing of intellectual capital, influences the Engineering team to improve products, actively...
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Customer Service Representative
3 days ago
Muscat, Muscat, Oman Nextcare Full timeAbout Nextcare">At Nextcare, we strive to deliver exceptional customer service in a fast-paced and dynamic environment. Our team is dedicated to providing personalized support to our clients, addressing their inquiries and concerns with empathy and professionalism.The Role">We are seeking a highly skilled Care Centre Agent to join our team. As a key member...
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Customer Service Professional
1 day ago
Muscat, Muscat, Oman FedEx Group Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Care Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and issuesAssist with hub operations and ensure...
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Customer Service Leader
4 days ago
Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full timeWe are seeking an experienced Customer Service Leader to join our team at Mandarin Oriental, Muscat. As a key member of the Front Office Team, you will be responsible for creating memorable moments for our guests through personalized service and attention to detail.In this role, you will work closely with the Guest Relations Manager to guide and manage the...
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Customer Service Ambassador
7 days ago
Muscat, Muscat, Oman 21c Museum Hotels Full timeJob Summary21c Museum Hotels is seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a key point of contact for our guests, you will be responsible for delivering exceptional service, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesGuest Services: Provide prompt, courteous, and efficient...
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Customer Service Representative
7 days ago
Muscat, Muscat, Oman Hyatt Hotels Corporation Full timeYou will be responsible for delivering an exceptional customer experience and providing top-notch service to our guests. In this role, you will work closely with the Engineering Department to ensure the smooth operation of all equipment and systems in support of other operating departments.Key Responsibilities:Perform routine maintenance and repairs on...
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Customer Service Supervisor
5 days ago
Muscat, Muscat, Oman IHG Hotels & Resorts Full timeAbout the RoleWe are seeking a Customer Service Supervisor to join our team at Crowne Plaza. The ideal candidate will have a proven track record of delivering exceptional customer service and leading high-performing teams.ResponsibilitiesLead the front desk team to deliver exceptional guest experiencesOversee daily front desk operations to ensure seamless...
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Customer Service Data Entry
1 week ago
Muscat, Muscat, Oman Abroad Work Full timeCustomer Service Data Entry vacancy in Muscat OmanAttention This vacancy is temporarily suspended- We want 4 female employees as freelance job (2 Arabic - 2 English), work as data entry & customer service.- Work is very easy but very sensitive and must take care for every step.- 25 hours weekly (it's fixable as your timetable).- Collecting data from our...
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Customer Experience Manager
5 hours ago
Muscat, Muscat, Oman G MASS Consulting Full timeWe are seeking a Customer Experience Manager to develop and execute innovative customer loyalty strategies that enhance engagement and business growth. This role will involve working closely with cross-functional teams to design customer-centric products and services.Key ResponsibilitiesDevelop comprehensive loyalty and retention programs that align with...
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Technical Customer Service Representative
5 days ago
Muscat, Muscat, Oman InfyStrat Technologies Full timeJob Description:We are seeking a highly skilled Customer Delivery Engineering Technical Leader to join our team at InfyStrat Technologies.Key Responsibilities:Liaise with customers and internal stakeholders to deliver complex solutions and provide technical support.Collaborate with cross-functional teams to create and share intellectual capital, influencing...
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Sales and Customer Service Director
22 hours ago
Muscat, Muscat, Oman Apparel Group Full timeAbout Our Store Manager RoleWe are seeking a highly motivated and experienced individual to join our team as a Store Manager. As a key member of our retail operations team, you will be responsible for leading our store teams to deliver exceptional customer service, drive sales growth, and maintain a high level of visual merchandising standards.Key...
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Customer Service Liaison
2 days ago
Muscat, Muscat, Oman Mandarin Oriental Full timeIn this role, you will contribute to delivering world-class hospitality at Mandarin Oriental Muscat. The hotel boasts 150 stylishly appointed rooms, five restaurants, and a Spa at Mandarin Oriental.As a Front Office Agent, your primary focus will be on providing attentive and courteous service to our discerning guests.Responsibilities include:Managing front...
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Customer Engagement Manager
1 day ago
Muscat, Muscat, Oman Abroad Work Full timeJob OverviewAbroad Work is seeking a talented Telemarketing Executive / Sales to join our team. As a key member of our sales team, you will be responsible for promoting our products and services to customers via phone calls.Your primary goal will be to generate leads, establish relationships with customers, and close sales deals. You'll also handle customer...
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Customer Service Representative
4 days ago
Muscat, Muscat, Oman Azadea Group Full timeJob DescriptionAzadea Group is seeking a Store Sales Associate to join our dynamic team. As a Store Sales Associate, you will be responsible for providing excellent customer service, maintaining store standards, and achieving sales targets.Main TasksProvide excellent customer service by greeting customers, responding to their queries, and offering...
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Muscat, Muscat, Oman Omantel Full timeRole Purpose:To ensure the delivery of high-quality services and support tailored to the specific needs and requirements of customers within Government and Financial sectors. Through strategic service management, customer relationship management, and continuous improvement initiatives, you will drive customer satisfaction, loyalty, and retention within...
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Services Sales Manager
2 weeks ago
Muscat, Muscat, Oman Schneider Electric - Global Full timeWhat will you do?Act as an advisor for the customers for addressing their Operational and efficiency challenges.Direct Sales of company's various value-added services to a designated group of existing and new customers.Develop and Drive the strategic Business plan for the growth of Filed Services business for the assigned Accounts.Targeting new projects and...
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Customer Experience Manager
1 day ago
Muscat, Muscat, Oman Al Khayyat Investments (AKI) Full timeWe are seeking an experienced Sales Executive to join our Al Khayyat Investments (AKI) team in Muscat. This role is responsible for driving sales growth, establishing strong relationships with clients, and promoting our products/services.The ideal candidate will have:Proven track record of exceeding sales goals and delivering exceptional customer...
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Customer Experience Manager
6 days ago
Muscat, Muscat, Oman G MASS Full time**Customer Loyalty at G MASS**We are seeking a Senior Manager – Loyalty & Retention Management to develop and execute innovative customer loyalty strategies that enhance engagement and business growth.Key ResponsibilitiesDevelop and implement comprehensive loyalty and retention programs that align with business objectives.Utilize customer data insights to...