Sales Manager
17 hours ago
The role of Sales Manager involves developing client relationships, managing the sales cycle, and achieving sales targets in the freight forwarding industry.
Key Responsibilities- Develop new business opportunities with existing clients and identify areas for improvement to meet sales targets.
- Manage the end-to-end sales cycle, from lead generation to post-go-live review.
- Collaborate with sales team members to identify and grow opportunities.
- Develop and manage sales pipelines and strategies to maximize growth potential.
- Ensure compliance with CRM systems to track sales performance.
- Act as a liaison between Commercial and Operations teams to review pricing, market penetration, and service Key Performance Indicators (KPIs).
- Assist with challenging client requests and escalate issues when needed.
- Ensure clients are onboarded and retained through effective communication and relationship management.
- Participate in management and supervisory meetings as required.
- Conduct periodic reporting as confirmed by the Commercial Director.
- Build and maintain strong relationships with clients through excellent customer service.
- Work cross-functionally with internal teams to ensure efficient operations.
- Help in leadership development within the Commercial team.
- Provide objective assessments for performance measurement.
This position requires strong knowledge of logistics, supply chain management, and business development, along with excellent communication, negotiation, and strategic planning skills.
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