Liability Relationship Manager

9 hours ago

Muscat, Muscat, Oman beBee Careers Full time

About the Role:

We are seeking a highly skilled Liability Relationship Manager to join our team. As a key member of our SME Islamic Banking department, you will be responsible for acquiring new Islamic SME liability customers, expanding the liability portfolio, and managing existing customer relationships.

Key Responsibilities:
  • Identify and acquire new Islamic SME liability customers aligned with business objectives and profitability goals.
  • Promote and sell Islamic liability products, including current accounts, Mudarabah accounts, and customized cash management solutions.
  • Achieve assigned targets related to liability growth, new accounts, and customer onboarding.
  • Maintain a robust sales pipeline and update progress in CRM or relevant tracking tools.
Customer Relationship Management:
  • Manage a portfolio of existing Islamic SME clients, ensuring relationship continuity and account profitability.
  • Conduct regular relationship reviews to understand client needs and propose appropriate Sharia-compliant solutions.
  • Serve as the point of contact for clients, resolving queries and ensuring service excellence.
  • Deepen customer relationships through cross-selling of suitable Islamic banking products and services.
  • Maintain strong personal rapport and trust with SME clients to drive long-term engagement.
Sharia Compliance & Documentation:
  • Ensure all products offered and transactions conducted are fully compliant with Sharia principles.
  • Cordinate with the Sharia team to clarify product features and ensure transparency with clients.
  • Ensure proper documentation and KYC is collected, verified, and maintained in compliance with regulatory and bank standards.
  • Monitor account activity to ensure ethical usage and alignment with Islamic finance guidelines.

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