Customer Experience Team Lead

5 days ago


Muscat, Muscat, Oman Nada - ندى Full time

We are looking for a Customer Experience Team Lead to join our team at Nada - ندى.

About the Job

The ideal candidate will oversee various aspects of sales support, including manpower, inventory, fleet, property, employee welfare, and government relations.

Main Responsibilities:
  1. Staff Management: Manage employee transfers, vacations, and renewals, while enforcing attendance and leave policies.
  2. Inventory Control: Maintain accurate stock records, ensure Cold Chain compliance, and handle damaged or expired items.
  3. Vehicle Management: Oversee vehicle registration, insurance, and maintenance, as well as manage accident reports and spare vehicles.
  4. Cold Store Maintenance: Ensure proper maintenance of cold stores and employee accommodations, adhering to warehousing standards.
  5. Employee Benefits: Provide support for employee needs, resolve compensation issues, and manage medical insurance and traffic penalties.
  6. Government Compliance: Facilitate timely permit renewal and coordinate with PRO on reports and employee violations.


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