Hotel Business Development Specialist

1 day ago

Muscat, Muscat, Oman beBeeAccount Full time
Key Account Manager Role

We are seeking a highly skilled and motivated Key Account Manager to join our team.

Job Description:

The successful candidate will be responsible for managing bookings, creating proposals, contracts, issuing confirmations, and following up with MICE customers assigned to them. They will also ensure lead requests are handled according to policy and within the designated timeframe.

  1. Manage bookings, create proposals, contracts, issue confirmations, and follow up with MICE customers assigned to you.
  2. Ensure lead requests are handled according to policy and within the designated timeframe.
  3. Actively follow up on sent offers based on guest requirements.
  4. Prepare personalized offer letters meeting guest needs and adhering to company standards.
  5. Execute events for Meeting planners.
  6. Maintain timely and responsive communication with all accounts and prospects.
  7. Assess group business potential to maximize contributions from available public space, generate room revenue, and meet Meetings and Events objectives.
  8. Yield leads before sending out the offer letter, including venue assignment and rates, and seek necessary approvals.
  9. Manage and update Sales and Catering PMS according to company policies and standards.
  10. Refer unconfirmed bookings to sister properties for potential placement.
  11. Supervise and communicate with Meetings and Events Operations during events to ensure guest satisfaction.
  12. Seek feedback on rates, availability, and offer letters from department heads.
  13. Be aware of the hotel's available equipment.
  14. Provide support and guidance to the Meetings and Events Operations team.
  15. Comply with the hotel's credit policy by securing pre-payments or approved credit letters for events.
  16. Prepare Event Orders according to departmental standards and distribute them properly.
  17. Inspect all function areas before events to ensure setup matches customer specifications.
Our Commitment to Diversity & Inclusion

We aim to attract, recruit, and promote diverse talent.

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