Cluster Revenue Manager

4 weeks ago

Muscat, Muscat, Oman Hyatt Full time

If you're looking for a career with our Inclusive Collection, please click here to view job postings.

Position Overview:
The Cluster Revenue Manager is responsible for maximizing the total hotel revenue and profitability for Alila Jabal Akhdar and Alila Hinu Bay. This role involves both strategic oversight and tactical management of revenue operations across all revenue streams, ensuring the achievement of revenue potential across all market segments. The Revenue Manager will collaborate with sales, marketing, and operational teams to optimize pricing, inventory, and distribution strategies, while preserving luxury brand standards and guest experience. The Reservations department will report directly to the Revenue Manager to ensure alignment with the overall revenue strategy.

Key Responsibilities:

  1. Develop and implement strategies to optimize total hotel revenue (room revenue, F&B, spa, etc.) at both Alila Jabal Akhdar and Alila Hinu Bay.
  2. Conduct market analysis to determine optimal rates, segmentation, and sales strategies.
  3. Apply dynamic pricing, forecast adjustments, and rate recommendations to meet revenue targets.
  4. Forecasting and Reporting:
  5. Prepare accurate short-term and long-term forecasts to guide leadership in decision-making.
  6. Monitor and report on KPIs like RevPAR, ADR, occupancy, and total hotel revenue.
  7. Provide regular revenue reports with insights and action plans to improve performance.
  8. Yield and Inventory Management:
  9. Manage room rates and availability through the central reservation system (CRS) and Revenue Management System (RMS).
  10. Adjust strategies based on market conditions to maximize occupancy and revenue.
  11. Ensure effective management of overbooking, cancellations, and inventory.
  12. Collaboration with Sales & Marketing:
  13. Align revenue strategies with sales and marketing efforts to optimize business performance.
  14. Collaborate on promotional campaigns to drive demand during peak and off-peak seasons.
  15. Competitor and Market Analysis:
  16. Benchmark against competitors and analyze market trends in the luxury hotel sector.
  17. Identify potential new revenue streams and target markets.
  18. Guest Experience & Brand Alignment:
  19. Ensure that revenue strategies enhance the guest experience without compromising brand standards.
  20. Balance revenue optimization with exceptional service delivery.
  21. Utilize revenue management software and tools (e.g., IDeaS, Opera, Tableau) to monitor and adjust pricing strategies.
  22. Stay updated with industry technology to enhance operational efficiency.
  23. Lead and mentor the revenue management team to improve skills in pricing, yield management, and reporting.
  24. Foster collaboration and continuous improvement.
  25. Reservations Department Oversight:
  26. Oversee the Reservations team, ensuring alignment with revenue management goals.
  27. Guide the team in managing room availability and reservations effectively.

Qualifications & Experience:

  • Bachelor's degree in Hospitality Management, Business Administration, or related field.
  • 3-5 years of revenue management experience, preferably in the luxury hospitality sector.
  • Proven success in managing total hotel revenue for multiple properties.
  • Strong understanding of pricing strategies and market trends in Oman.
  • Proficiency in revenue management software (e.g., IDeaS), property management systems (e.g., Opera), and business intelligence tools (e.g., Tableau).
  • Exceptional analytical, problem-solving, and communication skills.
  • Fluency in English; Arabic is a plus.

Additional Requirements:

  • Ability to manage multiple priorities in a high-pressure environment.
  • Flexibility to adapt strategies based on market changes.
  • Passion for delivering excellent guest experiences while achieving business objectives.

This role offers an exciting opportunity to drive total hotel revenue strategies at two prestigious luxury properties in Oman, Alila Jabal Akhdar and Alila Hinu Bay.

#J-18808-Ljbffr

  • Cluster Manager

    3 weeks ago

    Muscat, Muscat, Oman Mmidubai Full time

    Join to apply for the Cluster Manager role at MMI - Maritime and Mercantile International.MMI is a dynamic beverage import marketing, sales, retail, and distribution organization, and our vision is to delight every customer with our passion for quality and service.Headquartered in Dubai, we operate in 42 countries across South and East Africa, the Gulf &...

  • Cluster Manager

    3 weeks ago

    Muscat, Muscat, Oman MMI - Maritime and Mercantile International Full time

    About UsMMI are a dynamic beverage import marketing, sales, retail, and distribution organisation, and our vision is to delight every customer with our passion for quality and service.Headquartered in Dubai, we operate in 42 countries across South and East Africa, the Gulf & Middle East, Southern Europe, Indian Ocean, and Southeast Asia, making us one of the...

  • Retail Cluster Manager Role

    1 week ago

    Muscat, Muscat, Oman MMI - Maritime and Mercantile International Full time

    About UsAt MMI - Maritime and Mercantile International, we strive for exceptional experiences for our customers and consumers through innovations like the award-winning Le Clos Finest Wines and Luxury Spirits retail concept to trend-driven brands and e-commerce.We operate in 42 countries across various regions, making us one of the world's leading...

  • Cluster Leadership Professional

    1 week ago

    Muscat, Muscat, Oman MMI - Maritime and Mercantile International Full time

    About MMI - Maritime and Mercantile InternationalWe are a dynamic beverage import marketing, sales, retail, and distribution organisation dedicated to delivering exceptional customer experiences. Our vision is to delight every customer with our passion for quality and service.Headquartered in Dubai, we operate in 42 countries across South and East Africa,...

  • Mechanical Cluster Specialist

    1 day ago

    Muscat, Muscat, Oman WOW Softech Full time

    About This OpportunityWe are searching for a skilled Project Engineer with expertise in mechanical engineering, particularly in pipeline management, to join our team at WOW Softech.This key role involves overseeing site operations, collaborating closely with the Project Director, and making regular site visits to ensure project success.ResponsibilitiesKey...

  • Hotel Revenue Manager

    2 weeks ago

    Muscat, Muscat, Oman Shangri-La Group Full time

    About the Role:This exciting opportunity is part of the Shangri-La Group's ongoing efforts to improve hotel revenue and enhance guest experiences. As a key member of the revenue management team, you will play a critical role in driving business results and contributing to the company's success.Key Responsibilities:Develop and implement revenue optimization...

  • Revenue Control Manager

    1 week ago

    Muscat, Muscat, Oman 21c Museum Hotels Full time

    ResponsibilitiesThe Revenue Control Manager is responsible for the accurate recording and reconciliation of revenue.Key Responsibilities:Control to ensure that any discrepancies between housekeeping and front office room status are reported. Total rooms available for sale agrees with the contracted rooms available.Market segmentation correctly reflects the...

  • Revenue Accounting Manager

    1 day ago

    Muscat, Muscat, Oman Canonical Full time

    About the RoleCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon...

  • Revenue Accounting Manager

    1 day ago

    Muscat, Muscat, Oman Canonical Full time

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Pricing and Revenue Management Specialist

    9 hours ago

    Muscat, Muscat, Oman Nawras Full time

    About the PositionThe Pricing and Revenue Management Specialist will be responsible for driving revenue growth and profitability through effective pricing and revenue management strategies. The role involves analyzing market trends, customer behavior, and competitor activity to inform pricing decisions.Key Responsibilities:Analyzing market data and customer...

  • Revenue Development Manager

    2 weeks ago

    Muscat, Muscat, Oman OpenSooq - السوق المفتوح Full time

    Digital Advertising Sales RoleWe are looking for a talented Account Consultant to join our team and drive revenue growth through the sale of digital advertising products.Key Responsibilities:Identifying and engaging potential advertisers, including businesses and agencies.Developing and executing sales strategies to maximize ad revenue.Building and...

  • Hotel Revenue Assurance Manager

    4 days ago

    Muscat, Muscat, Oman Kempinski Hotels Full time

    We are seeking a Hotel Revenue Assurance Manager to join our team at Kempinski Hotels in Oman - Muscat.Job DescriptionThis role involves ensuring the accuracy and completeness of all hotel revenue data, identifying and resolving discrepancies, and maintaining internal controls to safeguard the hotel's financial integrity.The ideal candidate will have 1-3...

  • Revenue Analyst

    2 weeks ago

    Muscat, Muscat, Oman Shangri-La Group Full time

    Shangri-La Barr Al Jissah Resort & SpaMuscat, Sultanate of OmanNestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La's Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al...

  • Resilient Solutions Manager

    4 days ago

    Muscat, Muscat, Oman Schneider Electric Full time

    Key Responsibilities:Accurately forecast and deliver annually, quarterly, and monthly revenue streams.Deliver high performance in Order Intake, Sales, Customers Satisfaction, Profitability and Coverage.Collaborate with the segment leaders in the cluster to ensure we are well positioned in the market.This role also requires a deep understanding of customer...

  • Marketing Manager

    3 weeks ago

    Muscat, Muscat, Oman Marriott International Full time

    Job Number 25033162Job Category Sales & MarketingLocation Sheraton Oman Hotel, P.O. Box 3260, Ruwi, Muscat, Oman, 112Schedule Full TimeLocated Remotely? NPosition Type ManagementJob SummaryThe Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the...

  • Revenue Management Specialist Leader

    3 days ago

    Muscat, Muscat, Oman Kintec Global Recruitment Full time

    Job Title: Senior Revenue AccountantKintec Global Recruitment is seeking an experienced Senior Revenue Accountant to join our client's dynamic team. As a key member of the hydrocarbon accounting team, you will be responsible for managing the full contract-to-cash cycle, ensuring accurate data processing and reporting in line with international standards.

  • Auditor of Revenue

    4 days ago

    Muscat, Muscat, Oman 21c Museum Hotels Full time

    21c Museum Hotels is seeking a skilled Income Auditor to join our team. As a key member of the accounting department, you will be responsible for ensuring the accuracy and integrity of our financial data.Job DescriptionDaily Room Revenue Audit:We are looking for an experienced auditor who can verify that any discrepancies between housekeeping and front...

  • Global Revenue Operations Manager

    5 days ago

    Muscat, Muscat, Oman Canonical Full time

    Canonical has opened management positions for exceptional Revenue Operations leaders to grow our global direct, alliance, channel partner and online sales. Our Revenue Operations teams analyse and drive interventions to maximise net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue.As a Revenue Operations Manager...

  • Revenue Optimization Specialist

    2 weeks ago

    Muscat, Muscat, Oman Shangri-La Group Full time

    Job Summary:The successful candidate will work closely with the Director of Revenue to maximize hotel revenue through effective management of room inventory and pricing strategies across all segments. This role involves developing and recommending data-driven room rates and availability strategies to optimize business performance across multiple distribution...

  • Store Operations Specialist

    1 week ago

    Muscat, Muscat, Oman MMI - Maritime and Mercantile International Full time

    About UsMMI - Maritime and Mercantile International is a dynamic beverage import marketing, sales, retail, and distribution organisation dedicated to providing innovative solutions and operational efficiency at every touch point.Job Summary:This role involves assisting the Sales and Marketing Manager of MMI in Oman with all aspects of the day-to-day...