Guest Experience Manager

Mandarin Oriental Hotel Group Limited is committed to delivering exceptional guest experiences and creating lasting memories. As a Reservation Agent, you will be part of a dynamic team that is passionate about providing world-class service and exceeding guest expectations.The successful candidate will have a strong customer focus, excellent communication...

Mandarin Oriental Hotel Group Limited is proud to offer a unique and exciting opportunity for a Guest Experience Manager to join our team.The successful candidate will be responsible for managing the front desk operations, ensuring that all guests receive exceptional service and personalized attention.ResponsibilitiesDepartmental Duties:Carry out the daily...

Marriott International is seeking a Guest Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences to our guests.You will process operational needs, address guest requests, and complete reports. You will also be empowered to take the initiative to deliver a wide range of services that guide...

Role ProfileThe Guest Experience Coordinator will play a crucial role in ensuring that all guests receive a warm welcome and exceptional service.Key Responsibilities:Provide leadership and direction to colleagues during the Night Shift.Ensure that all applicable standards of quality, sustainability, and FLHSS of the Rooms Division are understood and...

Service Excellence CoordinatorWe are seeking a highly motivated and organized Service Excellence Coordinator to join our team at Al Naba.This role requires a strong leader who can oversee the daily activities of housekeeping staff, including supervising and coordinating their efforts to ensure guest rooms and public areas meet high standards.The successful...

Mandarin Oriental Hotel Group Limited is a leader in the hospitality industry, known for its luxurious properties and exceptional service standards.The Front Office Agent is a critical role within the hotel, responsible for ensuring that all interactions with guests are professional, friendly, and attentive to their needs.We are seeking a highly organized...

Job Overview:We are seeking a skilled and dedicated Guest Relations Executive to join our team at Crowne Plaza Hotels & Resorts in Oman, Muscat. As a Guest Relations Executive, you will be the primary point of contact for our customers, ensuring they receive exceptional service and have an unforgettable experience.Your Key Responsibilities:Welcome Guests:...

A New Challenge AwaitsWe are looking for an ambitious Front Office Supervisor to join our team at Crowne Plaza Hotels & Resorts in Oman, Muscat. As a key member of our front desk team, you will be responsible for driving success through exceptional guest experiences.About the Role:Supervise and lead the front desk team, providing guidance, training, and...

About Us:Crowne Plaza Hotels & Resorts is committed to delivering exceptional guest experiences through personalized service and attention to detail. As a Guest Relations Executive, you will be the face of our hotel, responsible for creating lasting memories for our guests.Your Key Responsibilities:Welcome Guests: Develop a rapport with our guests by...

Mandarin Oriental, Muscat is a 5-star hotel located in a prime beachfront location. We are seeking a Residential Guest Services Manager to oversee the smooth operation of our residential services. The successful candidate will have experience in managing high-end properties and a proven track record of delivering exceptional customer...

About UsMandarin Oriental Hotel Group is one of the world's most luxurious hotel brands, offering exceptional service and unforgettable experiences in prime destinations around the globe.We are currently seeking a skilled Front Office Agent to join our team at Mandarin Oriental, Muscat. As a vital member of the front office, you will be responsible for...

Mandarin Oriental Hotel Group is a leader in the hospitality industry, offering luxurious experiences to its guests worldwide. As a Reservation Agent, you will play a critical role in delivering exceptional guest services and driving business results.Primary Responsibilities:Manage reservations, including telephone inquiries and correspondence.Ensure...

Role DescriptionThe Hospitality Experience Expert is responsible for delivering exceptional experiences to our guests by promoting and selling spa services. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.Key ResponsibilitiesThe Hospitality Experience Expert's key responsibilities...

We are seeking a Customer Experience Director to lead the way in delivering exceptional guest experiences at Grand Hyatt Muscat.Key Responsibilities:Develop and implement customer experience strategies to drive revenue growth and enhance guest engagement.Manage VIP and diplomatic clientele, maintaining discretion and excellence.Lead and develop a...

Responsibilities:As a Front Office Supervisor, you will be responsible for:Providing exceptional customer service to our guestsManaging the front desk operations, including checking-in and checking-out guestsHandling room reservations and responding to guest inquiriesMaintaining accurate records of guest interactions and activitiesMonitoring the front office...

Job Summary:Mandarin Oriental Hotel Group is seeking a highly skilled and experienced Front Office Agent to join our team at Mandarin Oriental, Muscat. As a key member of the front office, you will be responsible for delivering exceptional customer service, managing room assignments, and resolving guest complaints.You Will Be Responsible For:Welcoming and...

Our Service Style:'Dare to Connect' is our service style, focusing on creating memorable emotional connections with guests. Our colleagues take initiative and use their personality to make a difference in the guest's experience.What You Can Expect:A competitive salary that rewards hard work.A wide range of benefits designed to help you live your best...

The Mandarin Oriental Hotel Group is a global leader in luxury hospitality, with a reputation for exceptional service, stunning properties, and unforgettable experiences. We are currently seeking a Reservation Agent to join our team in Muscat, Oman.Responsibilities and RequirementsGeneral:Demonstrate a deep understanding of hotel operations, revenue...

Job Summary:We are seeking a Customer Experience Specialist to join our dynamic Food & Beverage team at Afkar Investment. As a key member of our team, you will be responsible for delivering exceptional dining experiences and creating a memorable atmosphere for our guests. Your duties will include taking orders, serving food and beverages, maintaining a clean...

About UsMandarin Oriental Hotel Group is a renowned owner and operator of luxurious hotels, resorts, and residences globally.We strive to provide exceptional experiences for our guests while fostering a positive work environment for our colleagues.Our Mission:To create unique hotels that exceed our guests' expectations and inspire our colleagues to deliver...