Customer Service Hero
3 days ago
Digital Mall Jobs وظائف المول الرقمي is seeking a highly skilled Technical Support Specialist to join our team in Oman. This role requires exceptional customer service skills, strong technical knowledge, and the ability to troubleshoot complex issues.
Key Responsibilities- Provide top-notch technical support to customers via phone, email, and chat.
- Actively listen to customer concerns, diagnose problems efficiently, and deliver clear solutions.
- Stay up-to-date on our platform's features and functionalities to provide accurate information.
- Document customer interactions and resolutions for consistent high-quality support.
- Proactively identify and escalate complex issues to the technical team.
- Minimum 1 year of experience in technical support or customer service.
- Strong understanding of computers, software, and troubleshooting principles.
- Excellent communication and interpersonal skills with the ability to explain technical concepts clearly.
- Active listening skills and a genuine desire to help customers.
- Ability to work independently and manage multiple tasks efficiently.
- Proficient in using computers and comfortable navigating various software applications.
- Fluent in English and Arabic.
- A positive and solutions-oriented attitude.
- Competitive salary: OMR 600 per month (approximately USD 1,570).
- All necessary hardware and software will be provided.
- Sponsorship VISA will be provided for expats.
- Relocation cost from origin country to Oman will be covered.
- Work-Life balance.
- Fun and fair work culture.
-
Customer Support Hero for Ecommerce Excellence
1 month ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeTechnical Support SpecialistWe're looking for a skilled and customer-focused Technical Support Specialist to join our team at Digital Mall Jobs وظائف المول الرقمي. In this role, you'll be the key to providing exceptional support to our customers, ensuring their online experience is smooth and positive.About the RoleYou'll be responsible for...
-
Technical Support Specialist
3 weeks ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeJob OverviewWe're looking for a skilled Technical Support Specialist to join our growing team at Digital Mall Jobs وظائف المول الرقمي. In this role, you'll be the friendly voice and problem-solving hero for our customers.
-
Omani Customer Service Representative
2 weeks ago
Muscat, Muscat, Oman PPL Dynamics Full timeJob DescriptionPPL Dynamics is a dynamic company seeking an experienced and skilled Omani national to fill the role of Customer Service Executive. This is a unique opportunity for a professional with exceptional communication skills, who can provide top-notch customer service and support to customers visiting our branch.The ideal candidate will have...
-
Automotive Customer Service Ambassador
2 months ago
Muscat, Muscat, Oman Al Hashar Group Full time**Overview:**We are seeking an experienced Customer Service Representative - Contact Centre to join our CX team at Al Hahasr. Our mission is to deliver exceptional customer experiences that foster brand loyalty and advocacy.**Key Responsibilities:Manage all inbound calls, follow-ups, and respond to customer inquiries and complaints via various...
-
Customer Service Professional
2 weeks ago
Muscat, Muscat, Oman PPL Dynamics Full timeJob SummaryWe are seeking a skilled Customer Service Executive to join our team at PPL Dynamics. This role is ideal for individuals who possess excellent communication skills and can provide top-notch customer service.About the RoleThe successful candidate will be responsible for supporting our Customer Relationship Managers in delivering exceptional banking...
-
Customer Service Executive
2 weeks ago
Muscat, Muscat, Oman PPL Dynamics Full timePPL Dynamics seeks a skilled Customer Service Executive to join our team in Oman. This role is ideal for individuals who excel in providing exceptional customer service and support.About the RoleThe successful candidate will be responsible for supporting our Customer Relationship Managers (CRMs) in managing and servicing bank account holders. This includes...
-
Customer Service Representative
1 month ago
Muscat, Muscat, Oman Al Hashar Group Full timeWe are seeking a highly motivated and experienced Customer Service Representative – Contact Centre for our CX department. Our dedicated team is focused on creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands.
-
Technical Support Expert
2 weeks ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeWe are seeking a Technical Support Specialist to join our team at Digital Mall Jobs, وظائف المول الرقمي. As the friendly voice and problem-solving hero for our customers, you will troubleshoot technical issues, answer questions, and ensure everyone has a smooth and positive experience using our online marketplace and ecommerce platform.Key...
-
Senior Customer Experience Strategist
2 months ago
Muscat, Muscat, Oman Al Hashar Group Full timeWe are seeking a highly motivated and experienced CX Manager to lead our customer experience initiatives. Al Hashar Group is dedicated to delivering exceptional customer experiences that foster brand loyalty and advocacy.ResponsibilitiesCustomer Experience Strategy Development: Develop and implement a customer experience strategy focused on exceeding...
-
Muscat, Muscat, Oman Al Hashar Group Full timeAbout the Role">We are seeking a highly motivated and experienced Experience Manager to join our team at Al Hashar Group. The successful candidate will be responsible for creating exceptional customer experiences that foster brand loyalty and advocacy.">Key Responsibilities">Develop and implement a customer experience strategy focused on exceeding...
-
Service Delivery Professional
4 weeks ago
Muscat, Muscat, Oman PPL Dynamics Full timePPL Dynamics seeks a dedicated and customer-focused Service Delivery Professional to join our team in Oman. In this role, you will be responsible for providing exceptional banking services to customers, ensuring their needs are met promptly and efficiently.Key Responsibilities:• Collaborate with Customer Relationship Managers (CRMs) to deliver high-quality...
-
Automotive Sales and Service Representative
3 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeJob SummaryWe are seeking a highly motivated and experienced Automotive Sales and Service Representative to join our Contact Centre team at Al Hahasr. This role involves providing exceptional customer experiences, handling inquiries and complaints, and promoting our brands.
-
Digital Marketing Expert
3 weeks ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeJob OverviewWe are seeking an experienced Digital Marketing Expert to join our team at Digital Mall Jobs وظائف المول الرقمي. As a key member of our marketing department, you will play a crucial role in developing and executing marketing strategies to achieve business objectives.Estimated Salary: 1500 OMR per monthThis is a competitive salary...
-
Technical Support Professional
2 weeks ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Digital Mall Jobs in Oman. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat.About the RoleThis is a full-time position that requires a minimum of 1 year of experience in technical support or...
-
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeJob BriefWe are seeking a highly skilled Digital Sales Executive to join our team at Digital Mall Jobs. This is an exciting opportunity for a sales professional who can effectively communicate and persuade customers to meet their sales targets.Key Responsibilities:Sales Strategies and Planning: Develop and implement effective sales strategies to achieve...
-
Technical Support Expert
1 week ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeDigital Mall Jobs وظائف المول الرقمي is seeking a skilled Technical Support Specialist to join our team. As the first line of defense for our customers, you will provide exceptional technical support via phone, email, and chat. Your primary responsibility will be to troubleshoot technical issues, answer questions, and ensure everyone has a...
-
Client Experience Strategist
2 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeJob Title: Client Experience StrategistAbout Al Hashar Group:Al Hashar Group is dedicated to delivering exceptional customer experiences that foster brand loyalty and advocacy for our Brands.Job Summary:We are seeking a highly motivated and experienced CX Manager to develop and implement a customer experience strategy focused on exceeding expectations. The...
-
Strategic Marketing Coordinator
2 months ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeJob OverviewDigital Mall Jobs وظائف المول الرقمي is seeking a highly skilled Marketing Specialist to support our marketing team members, develop marketing programs, and set and meet the KPIs.Key ResponsibilitiesDeveloping Marketing Strategies: Identify target markets, analyze customer needs, and determine the most effective marketing...
-
Technical Support Professional
5 days ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Digital Mall Jobs. As the first point of contact for customers, you will provide exceptional technical support via phone, email, and chat, ensuring a seamless and positive experience.Key ResponsibilitiesProvide timely and effective technical support to customers,...
-
Business Development Sales Expert
3 days ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeJob TitleSales SpecialistCompany OverviewDigital Mall Jobs وظائف المول الرقمي is a leading provider of digital solutions, and we are seeking an experienced Sales Specialist to join our team.Estimated SalaryCompetitive salary will be discussed during the interview process. It is expected to be around $6,000 - $8,000 per month, depending on...