Omani Customer Service Representative

2 weeks ago


Muscat, Muscat, Oman PPL Dynamics Full time
Job Description

PPL Dynamics is a dynamic company seeking an experienced and skilled Omani national to fill the role of Customer Service Executive.

This is a unique opportunity for a professional with exceptional communication skills, who can provide top-notch customer service and support to customers visiting our branch.

The ideal candidate will have excellent problem-solving skills, be able to work in a fast-paced environment, and have a keen eye for detail.

We offer a competitive salary package, which includes a basic salary of **₹ 30,000 - ₹ 40,000** per month, depending on experience and qualifications.

In addition to the salary, employees at PPL Dynamics enjoy a range of benefits, including medical insurance, retirement plans, and opportunities for career advancement.

Key Responsibilities:

  • Servicing bank account holders, including provision of excellent banking services and timely resolution of customer queries.
  • Supporting Customer Relationship Managers (CRMs) in managing and servicing customer relationships.
  • Ensuring high standards of customer service, proactively contacting customers, and providing information about products and services offered by Bank.
  • Handling day-to-day customer inquiries, complaints, and transactions efficiently.

Requirements:

  • Omani nationality required.
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work in shifts, including morning and evening shifts.
  • Familiarity with Bank policies, procedures, and compliance requirements.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A collaborative and dynamic work environment.
  • Supportive team culture and regular feedback.

PPL Dynamics is an equal opportunities employer. We welcome applications from qualified candidates who share our commitment to delivering exceptional customer service and contributing to the success of our organization.



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