
Sales Specialist
24 hours ago
This position reports to
LDM Manager - UAE, SA, EG, MA
Your role and responsibilitiesResponsible for the sales of products/systems/services within a designated market/division, in line with the division strategy. Achieves both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. Responsible to identify and develop new sales opportunities. The role is contributing to Process Automation Business Area based in Muscat, Oman. The work model for the role is onsite. You will mainly be accountable for:
- Selling products/systems/services to customers, focusing on volume, mix, and profitability targets for the assigned divisions. Ensuring achievements of sales volume and product mix targets by setting appropriate price and margin for sales.
- Establishing and maintaining effective customer relationships to understand their needs, promoting their understanding of ABB's complete product/systems/services offering, and aligning with them to provide a solution.
- Ensuring a positive customer experience throughout the sales process.
- Preparing sales plans using ABB authorized tools e.g. ServIS, Salesforce, etc.
- Supporting global, cross-divisional capture teams for must-win projects in the respective region.
- Utilizing service tools and programs to identify and develop sales opportunities to penetrate the installed base.
- Performing regular status reviews and proposing recovery plan(s), in case of any potential order shortfalls.
- Creating added value for the customer and ABB and ensuring the successful outcome of transactions, contracts, and proposals, by using effective sales techniques.
- Communicating to the customers about the details related to delivery time, payments, and general terms and conditions, in line with ABB's offering and strategy.
- Ensuring efficient marketing activities and communicating value proposition to customers.
- Identifying and driving the development of new market opportunities in the designated market.
- Managing administrative procedures in sales processes, hand over to operations and supporting cash collection and project management activities, when needed.
- Preparing offers in coordination with the bid and proposal department and/or the Marketing Manager.
- Ensuring appropriate technical and financial aspects of offers are in place, including prices and trading conditions, leading risk reviews and participating in negotiations of key contracts.
- Technical background
- Minimum 8 years of relevant experience
- Portfolio Management
- Business Strategy
- Market Intelligence
- Go-to-market Strategy
- Customer Experience Success
- Regulation & Legal Compliance
- Pricing Excellence
- Budget & Performance Targets
- Account Management
- Business Development & Adoption
- Sales Enablement
- General Sales Practices
- Solution/Application Sales Engineering
- Channel Sales
- Contract & Risk Management
- Retirement plan
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
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