Restaurant Manager

3 weeks ago

Muscat, Muscat, Oman IHG Hotels & Resorts Full time

The Restaurant Manager is responsible for overseeing the daily operations of the hotel's all day dining restaurant, ensuring exceptional guest experiences, operational efficiency, and profitability. This role involves leading the front-of-house team, maintaining service standards, managing budgets, and collaborating with the kitchen and hotel departments to deliver consistent and high-quality dining experiences.

YOUR DAY-TO-DAY:

  • Supervise the day-to-day operations of the restaurant, including breakfast, lunch, dinner, and special events.
  • Ensure outstanding guest service and handle guest feedback professionally and effectively.
  • Train, lead, and motivate the service team to maintain high standards of hospitality and professionalism.
  • Plan and manage staffing schedules based on business levels and forecasts.
  • Coordinate with the culinary team to ensure seamless service and timely food delivery.
  • Monitor cleanliness, ambiance, and presentation of the restaurant in accordance with brand standards.
  • Manage inventory, order supplies, and ensure proper stock rotation.
  • Implement and enforce hotel and department policies, health & safety, and hygiene standards (HACCP).
  • Analyze sales reports and drive revenue through upselling, promotions, and guest engagement.
  • Assist in budgeting, cost control, and achieving departmental financial targets.
  • Organize and manage restaurant events, promotions, or themed nights to attract guests.
  • Maintain knowledge of current food & beverage trends, guest preferences, and competitive offerings.

WHAT WE NEED FROM YOU:
  • Diploma or degree in Hospitality Management, Hotel Administration, or related field.
  • Minimum 3–5 years of experience in food & beverage service, with at least 1–2 years in a supervisory or managerial role.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent guest service orientation with attention to detail.
  • Proficient in POS systems and restaurant management software.
  • Knowledge of food and beverage service standards, wine service, and HACCP regulations.
  • Ability to work flexible hours, including weekends, evenings, and holidays.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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