Business Development Manager

21 hours ago


Muscat, Muscat, Oman GI International Full time

A successful Sales Manager will have the opportunity to lead our office services team in a unique and challenging role.

About the Role

We are seeking an exceptional sales professional who can drive business growth, manage operations, and deliver exceptional customer service.

The ideal candidate will have experience in self-generation of new business leads, excellent account management skills, and a proven ability to motivate teams to consistently deliver high performance.

  • Lead the sales and marketing efforts to generate profitable new business through prospecting and enquiry handling.
  • Develop and implement strategies to drive revenue growth and maximize service revenue.
  • Manage the renewal process to retain customers at a profitable margin.
  • Maintain and develop existing customer relationships to ensure customer satisfaction and retention metrics are met.

The Sales Manager will be responsible for recruiting, inducting, training, managing, motivating, leading and developing a centre team.

Key Responsibilities
  1. Sales/Marketing:
  • Generate profitable new business through prospecting and enquiry handling.
  • Drive and maximize service revenue through up-selling of variable services to new and existing customers.
  • Prospecting to generate leads through local companies, partnerships and brokers.
  • Effectively manage leads and continuously update CRM throughout the sales process to close of deal.
Operations/Financial Management:
  • Accountability for Centre profitability, Centre performance and the Centre's success through P&L management.
  • Drives revenue by effectively and consistently maximizing all service revenue.
  • Effectively manage the renewal process working to retain every customer at a profitable margin.
  • Maximises occupancy and profitability of the centre by proactively managing customers' expansion requirements.
Customer Service:
  • With a focus on meeting Customer satisfaction and retention metrics, maintain and develop existing customer relationships.
  • Ensures the centre team is delivering exceptional customer service and customer's needs are handled effectively and efficiently.
Leadership:
  • Responsible for recruiting, inducting, training, managing, motivating, leading and developing a centre team.
  • Set clear performance expectations for each team member and hold them accountable for results.


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