Loyalty and Retention Strategist
4 days ago
G MASS Consulting is seeking a Loyalty and Retention Strategist to lead the development and execution of customer loyalty strategies that drive business growth and customer satisfaction. The ideal candidate will have strong analytical and communication skills.
Key Responsibilities- Design and implement loyalty and retention programs that meet business objectives.
- Use customer data insights to create targeted marketing campaigns and personalized experiences.
- Work closely with cross-functional teams to ensure effective program implementation.
- Measure program success through retention metrics, ROI, and other key performance indicators.
- Identify areas for improvement and develop strategies to enhance customer loyalty.
- Bachelor's degree in a relevant field.
- At least 8 years of experience in a related field, with a minimum of 3 years in a leadership role.
- Strong technical skills, including automation, database management, and data analysis.
- Excellent leadership and communication skills.
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Loyalty and Engagement Strategist
1 week ago
Muscat, Muscat, Oman G MASS Full timeG MASS is committed to delivering exceptional customer experiences. We are seeking a Senior Manager – Loyalty & Retention Management to drive customer satisfaction and long-term brand loyalty.Job DescriptionDevelop and implement loyalty and retention programs that meet business goals.Use customer data to create targeted incentives, rewards, and...
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Retention and Growth Expert
1 week ago
Muscat, Muscat, Oman G MASS Full timeG MASS seeks a Senior Manager – Loyalty & Retention Management to lead customer loyalty initiatives and drive business growth.Key ResponsibilitiesDevelop and implement loyalty and retention programs that align with business goals.Use customer data to create targeted incentives, rewards, and personalized experiences.Collaborate with cross-functional teams...
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Senior Loyalty Program Manager
1 week ago
Muscat, Muscat, Oman G MASS Full timeAt G MASS, we prioritize customer loyalty and retention. We are seeking a Senior Manager – Loyalty & Retention Management to develop and execute effective loyalty strategies.ResponsibilitiesDesign and implement loyalty and retention programs that meet business objectives.Use customer data to create personalized experiences and targeted incentives.Lead...
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Employer Brand Strategist
4 days ago
Muscat, Muscat, Oman G MASS Consulting Full time**About the Role**G MASS Consulting is seeking a highly skilled Employer Brand Strategist to shape and enhance our employer brand. As an Employer Brand Strategist, you will develop strategic employer branding campaigns, craft compelling content, and collaborate with internal and external stakeholders to bring our employer brand to life.Key...
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Customer Experience Manager
1 week ago
Muscat, Muscat, Oman G MASS Full time**Customer Loyalty at G MASS**We are seeking a Senior Manager – Loyalty & Retention Management to develop and execute innovative customer loyalty strategies that enhance engagement and business growth.Key ResponsibilitiesDevelop and implement comprehensive loyalty and retention programs that align with business objectives.Utilize customer data insights to...
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Experience Optimization Lead
4 days ago
Muscat, Muscat, Oman G MASS Consulting Full timeWe are looking for an Experience Optimization Lead to join our team at G MASS Consulting. As a seasoned professional with a background in loyalty and retention, you will be responsible for developing and executing strategies that drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and implement comprehensive loyalty and retention...
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Customer Experience Manager
4 days ago
Muscat, Muscat, Oman G MASS Consulting Full timeWe are seeking a Customer Experience Manager to develop and execute innovative customer loyalty strategies that enhance engagement and business growth. This role will involve working closely with cross-functional teams to design customer-centric products and services.Key ResponsibilitiesDevelop comprehensive loyalty and retention programs that align with...
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Sales and Service Champion
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Retail Banking Relationship Manager
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Customer Engagement Lead
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Service Excellence Leader
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Hotel Learning Strategist
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Revenue Growth Strategist
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After-Sales Manager
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Hotel Sales Ambassador
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After-Sales Operations Manager
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Luxury Salon Stylist Position in Muscat
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Experienced Hairdresser for Day Spa Role
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Muscat, Muscat, Oman Omantel Full timeRole Purpose:To ensure the delivery of high-quality services and support tailored to the specific needs and requirements of customers within Government and Financial sectors. Through strategic service management, customer relationship management, and continuous improvement initiatives, you will drive customer satisfaction, loyalty, and retention within...
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Muscat, Muscat, Oman Ahli Bank Full timeRole OverviewThe Senior Corporate Banking Relationship Manager will be responsible for driving the bank's corporate deposit growth by acquiring new clients, deepening existing relationships, and promoting digital banking solutions. The role focuses on enhancing operative accounts, Current Account and Savings Account (CASA) balances, and cross-selling bank...