Current jobs related to Customer Experience Management Professional - Muscat, Muscat - Al Hashar Group
-
Muscat, Muscat, Oman Al Hashar Group Full timeAbout the Role">We are seeking a highly motivated and experienced Experience Manager to join our team at Al Hashar Group. The successful candidate will be responsible for creating exceptional customer experiences that foster brand loyalty and advocacy.">Key Responsibilities">Develop and implement a customer experience strategy focused on exceeding...
-
Senior Customer Experience Strategist
1 month ago
Muscat, Muscat, Oman Al Hashar Group Full timeWe are seeking a highly motivated and experienced CX Manager to lead our customer experience initiatives. Al Hashar Group is dedicated to delivering exceptional customer experiences that foster brand loyalty and advocacy.ResponsibilitiesCustomer Experience Strategy Development: Develop and implement a customer experience strategy focused on exceeding...
-
Customer Service Professional
6 days ago
Muscat, Muscat, Oman PPL Dynamics Full timeJob SummaryWe are seeking a skilled Customer Service Executive to join our team at PPL Dynamics. This role is ideal for individuals who possess excellent communication skills and can provide top-notch customer service.About the RoleThe successful candidate will be responsible for supporting our Customer Relationship Managers in delivering exceptional banking...
-
Customer Service Representative
4 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeWe are seeking a highly motivated and experienced Customer Service Representative – Contact Centre for our CX department. Our dedicated team is focused on creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands.
-
Technical Support Professional
5 days ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Digital Mall Jobs in Oman. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat.About the RoleThis is a full-time position that requires a minimum of 1 year of experience in technical support or...
-
Technical Support Specialist
2 weeks ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeJob OverviewWe're looking for a skilled Technical Support Specialist to join our growing team at Digital Mall Jobs وظائف المول الرقمي. In this role, you'll be the friendly voice and problem-solving hero for our customers.
-
Service Delivery Professional
3 weeks ago
Muscat, Muscat, Oman PPL Dynamics Full timePPL Dynamics seeks a dedicated and customer-focused Service Delivery Professional to join our team in Oman. In this role, you will be responsible for providing exceptional banking services to customers, ensuring their needs are met promptly and efficiently.Key Responsibilities:• Collaborate with Customer Relationship Managers (CRMs) to deliver high-quality...
-
Omani Customer Service Representative
1 week ago
Muscat, Muscat, Oman PPL Dynamics Full timeJob DescriptionPPL Dynamics is a dynamic company seeking an experienced and skilled Omani national to fill the role of Customer Service Executive. This is a unique opportunity for a professional with exceptional communication skills, who can provide top-notch customer service and support to customers visiting our branch.The ideal candidate will have...
-
Customer Service Liaison
2 months ago
Muscat, Muscat, Oman PPL Dynamics Full timeJob SummaryAs a Customer Service Liaison with PPL Dynamics, you will play a critical role in supporting our Customer Relationship Managers (CRMs) in delivering exceptional banking services to our valued clients. Your primary responsibility will be to provide timely and professional support in managing customer queries, complaints, and transactions, ensuring...
-
Automotive Customer Service Ambassador
1 month ago
Muscat, Muscat, Oman Al Hashar Group Full time**Overview:**We are seeking an experienced Customer Service Representative - Contact Centre to join our CX team at Al Hahasr. Our mission is to deliver exceptional customer experiences that foster brand loyalty and advocacy.**Key Responsibilities:Manage all inbound calls, follow-ups, and respond to customer inquiries and complaints via various...
-
Financial Management Professional
1 week ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeWe are seeking a detail-oriented and tech-savvy financial management professional to join our growing online marketplace in Oman. As an integral part of our team, you will play a vital role in ensuring the financial health of our company, providing accurate and timely financial reporting, and maintaining compliance with tax regulations.Key...
-
Client Experience Strategist
1 week ago
Muscat, Muscat, Oman Al Hashar Group Full timeJob Title: Client Experience StrategistAbout Al Hashar Group:Al Hashar Group is dedicated to delivering exceptional customer experiences that foster brand loyalty and advocacy for our Brands.Job Summary:We are seeking a highly motivated and experienced CX Manager to develop and implement a customer experience strategy focused on exceeding expectations. The...
-
Customer Support Hero for Ecommerce Excellence
4 weeks ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeTechnical Support SpecialistWe're looking for a skilled and customer-focused Technical Support Specialist to join our team at Digital Mall Jobs وظائف المول الرقمي. In this role, you'll be the key to providing exceptional support to our customers, ensuring their online experience is smooth and positive.About the RoleYou'll be responsible for...
-
Business Development Sales Professional
2 weeks ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeJob OverviewWe are seeking a highly skilled Business Development Sales Professional to join our team at Digital Mall Jobs. This role is responsible for driving sales growth, developing sales strategies, and building strong relationships with customers.
-
Customer Service Executive
4 days ago
Muscat, Muscat, Oman PPL Dynamics Full timePPL Dynamics seeks a skilled Customer Service Executive to join our team in Oman. This role is ideal for individuals who excel in providing exceptional customer service and support.About the RoleThe successful candidate will be responsible for supporting our Customer Relationship Managers (CRMs) in managing and servicing bank account holders. This includes...
-
Digital Marketing Professional
1 month ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeAbout Digital Mall JobsWe are a leading job portal in Oman, committed to connecting talented professionals with exciting career opportunities. Our platform offers a wide range of jobs in various industries, ensuring that you can find the perfect fit for your skills and experience.
-
Muscat, Muscat, Oman Aristotle Teachers Full timeOverview of the RoleThe PYP Coordinator plays a pivotal role in shaping the academic and holistic development of young learners within the framework of the IB Primary Years Programme (PYP).Key Responsibilities:Curriculum Leadership: Lead the planning, development, and review of the PYP curriculum in line with IB standards, ensuring alignment with the...
-
Customer Service Representative
1 month ago
Muscat, Muscat, Oman PPL Dynamics Full timeAbout PPL DynamicsPPL Dynamics is a leading organization dedicated to providing exceptional customer service and support.Job SummaryWe are seeking a highly skilled Customer Service Executive to join our team in Oman. The successful candidate will be responsible for delivering excellent customer service, handling day-to-day queries, and ensuring timely...
-
Technical Support Specialist
4 weeks ago
Muscat, Muscat, Oman Digital Mall Jobs وظائف المول الرقمي Full timeJob OverviewDigital Mall Jobs is seeking a highly skilled Technical Support Specialist to join our team in Oman. As the first point of contact for our customers, you will be responsible for providing exceptional technical support via various channels and ensuring a seamless experience for our users.
-
Automotive Parts Management Expert
3 weeks ago
Muscat, Muscat, Oman Al Hashar Group Full timeWe are seeking an experienced Automotive Parts Management Expert to join our team in Oman. With a strong background in managing spare parts operations, the ideal candidate will oversee the inventory and supply chain management for automobile spare parts.Key Responsibilities:Inventory Optimization: Develop and implement strategies to optimize spare parts...
Customer Experience Management Professional
2 months ago
We are seeking a highly motivated and experienced CX Manager to lead our customer experience strategy at Al Hashar Group. The CX department is dedicated to creating exceptional customer experiences that foster brand loyalty and advocacy for our Brands.
Key Responsibilities:
Customer Experience Strategy:
- Develop and implement a customer experience strategy focused on exceeding customer expectations.
- Analyze customer satisfaction surveys and feedback data to identify areas for improvement.
- Manage the contact center operation to ensure efficient and timely customer service.
- Oversee all customer experience initiatives, including contact center operations.
- Manage and coach the CX team (Customer Service & Contact Center Representatives).
- Develop strategies to improve customer loyalty and brand advocacy.
Requirements:
- Diploma or Senior School Certification with 10+ years of experience in customer experience management or related roles, preferably in the automotive industry.
Proven track record of implementing successful customer experience strategies and initiatives.
Experience managing contact center operations and performance metrics.
